2-1-1/LIFE LINE
A program of goodwill of the Finger Lakes, 422 S. Clinton Avenue, Rochester, NY 14620
Phone: Dial 2-1-1 ~ Phone: (585) 275-5151 ~ Toll-free: 1-(877) 356-9211
Fax: (585) 760-8260 ~ E-mail: 211fi ngerlakes@abvi-goodwill.com
Website: www.211fi ngerlakes.org ~ TTY: (585) 275-2700
Shye L. Louis - Manager

Mission: 2-1-1/LIFE LINE’s mission is to strengthen our community by providing caring, nonjudgmental
and comprehensive crisis intervention and information & referral services.

Services: 2-1-1/LIFE LINE provides 24 hour, 7 day a week information and referral program and crisis
hotline operated by Goodwill of the Finger Lakes. We serve primarily the Finger Lakes region of New
York State, including Monroe, Livingston, Wayne, Ontario, Cayuga and Seneca Counties. We also
provide several other services that are state-wide, national or international in scope. We maintain a
14 2016-2017 Directory Living in Cayuga County The Citizen. Auburn, NY
database of information about health and human service organizations in order to provide up-to-date
referrals to programs and services to help meet the needs of our callers and live chat visitors.

Volunteer Opportunities: Accepts qualifi ed volunteers to assist with online crisis chat services.

Hours: 24/7 by phone 8am-11pm, 7 days a week via Live Chat

ABC CAYUGA
P.O. Box 1529, 63 Genesee St., Auburn, NY 13152
Phone: (315) 730-1838 ~ E-mail: abccayugaplayspace@gmail.com
Website: www.abccayuga.org
Nancy Tehan - Director of Early Childhood Initiatives

Mission: ABC Cayuga promotes healthy development and early learning opportunities of children
ages 0-5 by supporting quality interactions with all who are involved with the lives of our children. The
vision for the initiative is that all children will reach their developmental milestones.
The community partners, who include service providers, parents, and community leaders meet regularly
to support each other’s efforts and to further develop parent and community outreach strategies.

Services: The Play Space located in downtown Auburn will be opening in late 2016. It is a dedicated
safe environment that provides resources for early childhood learning and development (ages 0-6
years of age) and allows parents and caregivers the opportunity to meet with other parents and professionals.
The mission of the Play Space is to enrich young children’s lives through play by providing a welcoming
place where young children and their families play, learn and grow together.
The Play Space will offer dynamic play based educational experiences designed for young children. It
is a place for children to examine cause and effect, take risks, ask questions, engage in physical activity
and examine their world through exploration and creative expression. Additionally, the Play Space
will act as a community center providing families with resources for early childhood learning and
development, interactive parenting workshops to strengthen the bond between parents and children,
and ideas and tools to enhance learning at home in order to better prepare parents for their role as
their child's fi rst and most important teacher. The Play space is built around the fi ve strength based
protective factors: knowledge of parenting & child development, nurturing and attachment, parental
resilience, social connectedness and concrete support in times of need.
Other services include Community Cafe, Cafe leadership training, Triple P positive parenting and Born
Learning Academy.

Volunteer Opportunities: In 2017, volunteers will be needed to work in the Play Space. An application
process will begin on-line.

Hours: ABC Cayuga Monday-Friday 8:00am-4:30pm. Play space hours to be determined. Access the
website or ABC Cayuga Face book page for upcoming changes.

ALZHEIMER’S ASSOCIATION, CENTRAL NEW YORK CHAPTER
441 W. Kirkpatrick St., Syracuse, NY 13204
Phone: (315) 294-1619 (Auburn) or (315) 472-4201 (Syracuse)
Toll-free: 1-800-272-3900 ~ Fax: (315) 472-4202
Website: www.ALZ.org/cny ~ E-mail: CNY-INFO@ALZ.org
Catherine James - CEO

Our Mission: To eliminate Alzheimer’s disease through the advancement of research; to provide and
16 2016-2017 Directory Living in Cayuga County The Citizen. Auburn, NY
enhance care and support for all affected; and to reduce the risk of dementia through the promotion of
brain health.

Services:
24/7 Helpline/Information & Referral - Trained staff and volunteers are available 24/7 to answer
questions about Alzheimer’s disease and dementia, provide emotional support, and give referrals to
community resources. Call (800) 272-3900 for immediate access. Language translation line available.
Care Consultation - Staff is available to assist persons with dementia and their families solve immediate
problems and plan for the future. Services provided in-person, by telephone, or by e-mail.
Support Groups - Caregiver support groups meet monthly. For an up to date listing log onto
www.alz.org or call (315) 472-1691.
Family Caregiver Education - Education programs are provided to family caregivers on such topics as
basics of Alzheimer’s disease and dementia, communication strategies, behavior management, coping
skills and ways to maintain brain health. Please call (315) 294-1691 for details.
Professional Education/Training - Professional and support staff of health care agencies, community
residences, nursing homes and other community organizations can receive in-service training
regarding Alzheimer’s disease and related dementias. Please call (315) 294-1691 for details.
Medic Alert & Safe Return - A nationwide system designed to locate, identify, and safely return
individuals with dementia who wander and become lost. Identification products, including a bracelet or
necklace and clothing labels are provided, and the individual is enrolled in the national database which
can be accessed by a 24-hour, toll free number. For more information, contact Chapter Office at
(800) 272-3900.

Volunteer Opportunities: Board committees, Walk to End Alzheimer’s Day of and Committee
volunteers, office, speaker’s bureau, support group facilitators
Hours: Monday – Friday, 8:30am-4:30pm.

ACR HEALTH (formerly AIDS COMMUNITY RESOURCES)
627 Genesee St., Syracuse, NY 13204
Phone: (315) 475-2430 ~ Fax: (315) 472-6515
Auburn Office: 34 Wright Avenue, Auburn NY 13021
Phone: (315) 282-0005 ext. 12 ~ Fax: (315) 282-0002
E-mail: information@ACRHealth.org ~ Website: ACRHealth.org
Wil Murtaugh - Executive Director
Jennifer Sullivan Rost - Cayuga County Contact

Mission: ACR Health is a progressive human services provider committed to eliminating health disparities
and inequality throughout the Central, Northern, and Mohawk Valley regions of New York State.

Services: ACR Health is a not-for-profi t, community-based organization providing a range of support
services to individuals with chronic diseases, including HIV/AIDS, diabetes, heart disease, obesity,
asthma, substance use disorders, and serious mental illnesses, with the goal of positive health
outcomes. Furthermore ACR Health provides a wide variety of targeted prevention and sexual health
services to individuals, from youth through adulthood, as well as to community groups and
organizations, with the goal of informed and responsible decision making. ACR Health, a legacy of
AIDS Community Resources, services the counties of Cayuga, Herkimer, Jefferson, Lewis, Madison,
Oneida, Onondaga, Oswego, and S. Lawrence in New York State. Health Insurance Enrollment: NY
State of Health Navigator, Medicaid and Child Health Plus Enrollment, Facilitated Enrollment of Aged,
Blind and Disabled, Medicaid Long-term Care Ombudsman, and the AIDS Drug Assistance Program
Enrollment.

Hours of Operation: Monday-Friday 8:30am to 4:30pm

Volunteer Opportunities: ACR Health offers many volunteer opportunities which can be found on our
website at ACRHealth.org

AMERICAN RED CROSS OF CENTRAL NEW YORK
344 W. Genesee St. Suite #100, Syracuse, NY 13022
Phone: (315) 234-2200 ~ Fax: (315) 234-2234
E-mail: rosie.taravella@redcross.org ~ Website: www.redcross.org/wcny
Rosie Taravella - Chief Executive Officer

Mission: The American Red Cross of Central New York prevents and alleviates human suffering in the
face of emergencies by mobilizing the power of volunteers and the generosity of donors

Services: In the event of a disaster (fi re, fl ood... etc.) we provide temporary emergency assistance
for basic needs (shelter, food & clothing) to people affected. We offer education and information to
ensure that our community is ready and prepared in the event of a disaster. We collect blood and blood
products from local donors to benefi t our community. We provide service to our armed forces and
their families through support programs, including emergency communication. We train individuals
and businesses with health and safety skills to aid in emergencies (First Aid, CPR, AED training,
babysitting, water safety and other courses).
Referral: Referral is required. Referral needed from emergency responders for disaster assistance.

Volunteer Opportunities: Disaster Services, Preparedness Education, Service to the Armed Forces,
Fund Development, Blood Services. To register for volunteer opportunities visit www.redcross.org/
volunteer.

Hours: Monday – Friday, 8:30am-4:30pm; Emergency/On-Call 24/7

ARC OF SENECA CAYUGA
1521 Clark Street Road, Auburn, NY 13021
1083 Waterloo-Geneva Road, Waterloo, NY 13165
Phone: (315) 856-8152 ~ Fax: (315) 255-3618
E-mail: mail@arcsencay.org ~ Website: www.arcofsenecacayuga.org
Kevin M. Smith - Executive Director
Kate Sinicropi - Associate Exec. Director for Programs & Services
Maria Hastings - Associate Exec. Director for Administrative Services
Kathleen Carney - Central Intake Manager

Mission: Arc of Seneca Cayuga is a not-for-profit agency comprised of people dedicated to assisting
and supporting individuals with disabilities, their families, and the community. Arc of Seneca Cayuga
provides opportunities and choices for employment, education, recreation, and community living to
assist individuals with disabilities in realizing a productive and fulfilling life.

Services: Autism Services
C.H.A.N.C.E.S. - Offers services to families who have a child with autism or an autism spectrum
disorder. This program provides a parent support group coordinated by an LCSW-R. There are
presently two groups: one for parents of teenagers and one for parents of children of any age. Offers
educational opportunities for your child to try new skills at home or in the community and respite by
direct support professionals. (Also, see CLINIC for more autism services)
Community Habilitation - Through this service, people build and retain the skills necessary to become
more independent in some aspect of life. Services will take place in the home and community i.e.,
learning, cooking homemaking skills, personal care, banking, purchasing groceries, using the
community resources like the library or trying new hobbies like bowling, gardening etc. Hab services
are designed to assist participants in acquiring, retaining and improving the self-help, socialization and
adaptive skills necessary to reside successfully in home and community.
Community Services - Provides support to people with disabilities and their families. Cayuga County
programs provide service coordination, benefi t management assistance, legal and educational
advocacy, crisis assistance, individual habilitation services, family reimbursement, parent support,
guardianship information, respite assistance, summer camp, family supports and services, fi scal
management services, individual supports and services and self-directed services.
Consumer-Directed Personal Assistance (CDPA) - An in-home program which allows individuals to
hire and train an attendant of their choice to assist them with their personal care. Staff assists individuals
(or their representatives) in learning the process of hiring, training, supervising and scheduling
their own assistants.
Respite: Provides small group social/recreational outings through hourly respite.
Transition Support: This program assists families with school-age children who are developmentally
disabled or dually-diagnosed and who exhibit challenging behaviors which present a potential
roadblock to their success. Staff work with students who may have diffi culty with the transition from
school to adult services. Services are coordinated with school, community and home with the goal of
increasing the individual’s skills. Clinicians also work with students 17 to 21 years old who may have
diffi culty with the transition from school to adult services. This Clinic Transition Support program
would provide clinical assessment of the student in natural settings, education and support to parents
and appropriate school personnel,
2016-2017 Directory Living in Cayuga County The Citizen. Auburn, NY 17
DAY PROGRAMS:
Day Habilitation - Each Day Habilitation program is specifi cally designed to meet individual needs.
Program sites are available that are suitable for the young and active, the elderly, and everything in between.
People with all levels of need are welcome; each person's program is designed based on their
abilities and preferences. On-site activities might include basic daily living skills, or include Instruction
in areas such as cooking, computer training, gardening and artistic expression. Community outings
could include bowling, shopping, dining, or volunteering at many area not-for-profi t organizations.
Clinical services are available based on individual need and physician order.
Seniors Program is a Retirement Day Hab without Walls, where every day is a community adventure,
learning about all the activities that are available in the community.
Spot Light Studio - This theatrical program provides opportunities for people with disabilities through
creative expression in acting, singing, dancing, art, stand-up comedy and playwriting. There are also
behind-the-scene choices, such as costume making, set construction and technical production opportunities.
On the second Thursday of each month, Spot Light Studio hosts ‘Showcase’, talent show
featuring music, comedy skits, dancing and more.
Transportation Services - are provided (to and from their homes) for all individuals enrolled in agency
programs. Passenger safety is a primary concern; all vehicles are regularly maintained. Key staff is
available Monday through Friday, 8:00am to 4:00pm. The fl eet include buses equipped with wheelchair
lifts.
CLINIC:
Karl D. Warner Clinic - Provides individuals with psychological assessment and diagnoses for OPWDD
eligibility for services, including Autism Spectrum Disorders. The Article 16 clinic provides individuals
with developmental disabilities convenient access to a wide variety of habilitative services, including
psychiatry, occupational therapy, psychology, physical therapy, social work, nursing services, speech
services, nutrition and rehabilitation counseling. These services are provided on a per-visit basis at
various community locations. Intensive Clinical Services are available for those individuals identifi ed.
A clinical team provides these services in conjunction with programs, schools, residential staff or
parents at home.
Intensive Behavioral Services (IBS): An HCBS Waiver service for individuals residing in settings not
certifi ed by OPWDD and who present with substantial challenging behaviors that put them at imminent
risk of placement in a more restrictive living environment. The focus is on clinical and behavioral
treatment and intervention to prevent behaviors from reaching crisis level.
Autism Intensive Services - Services are provided by clinicians trained to provide services in the home
and work with families to develop a person specifi c plan. Behaviorally based data is collected to
assess the services success or alter the plan. Clinical staff coordinate with school and other program
providers, for a consistent approach to presenting issues.
Vocational Services - are offered through Intensive and Extended Supported Employment; Individual
and Group; Community Pre-vocational Services, and Pathway to Employment create a full range of
opportunities. Each person is able to work at his or her optimal skill level while earning a paycheck
and enjoying the satisfaction of meaningful work. The vocational programs are integrated with our
Lifestyles personal enrichment program. Group and individual Supported Employment services, as
well as intensive, job development and training and extended services, once they are successfully
placed in a job.
RESIDENTIAL SERVICES:
The residential program offers choices in living arrangements for adults who are over the age of 18
and who have a developmental disability. Options include ten Individual Residential Alternatives (IRA's)
in Cayuga County. These houses are home to 4 or 5 people; all homes provide 24-hour supervision,
guidance, and support from staff.
There are also fi ve 24-hour supervised apartments in Cayuga County (for up to ten individuals).
Supportive IRA's are also available in both counties for persons who are prepared for a more
independent lifestyle and who do not require 24-hour supports. Planned respite is available at our
Shevchenko IRA on weekends only, on a rotational basis.
Eligibility: Individuals must meet OPWDD eligibility for Waiver Services and must be Medicaid-eligible.
Some vocational programs require Eligibility for VESID guidelines.

Volunteer Opportunities: Assisting both children and adults in program and in community settings.
Contact Denise Vreeland, Director of Quality Assurance, (315) 612-0136.

Hours: Administration, Monday - Friday, 8:00am-4:00pm; Residential sites are 24/7. Clinic, Day
Services, and Vocational programs hours are 8:30am-4:00pm.

ARISE
75 Genesee St., Auburn, NY 13021
Phone: (315) 255-3447 ~ Fax: (315) 255-0836
TTY: (315) 282-0762
E-mail: cbudlong@ariseinc.org ~ Website: www.ariseinc.org
Catherine Budlong - Director of Cayuga and Seneca Counties
18 2016-2017 Directory Living in Cayuga County The Citizen. Auburn, NY

Mission: Our mission is to work with people of all abilities to create a fair and just community in which
everyone can fully participate.

Services:
Architectural Accessibility Consultation - On-site accessibility consultation related to living situations,
community facilities and worksites. Technical assistance is provided to individuals and businesses to
aid and encourage them to make buildings and facilities accessible.
Peer and Rights Advocacy - Staff is available for one-to-one and group discussions to assist
consumers in securing and enforcing their rights as they pertain to benefi ts, accessibility, education
(including attending Committee on Special Education (CSE) meetings), employment, health, housing,
and systems barriers.
Community Education - Speakers and programs on disability related topics to churches, schools,
parent groups, service providers and other organizations. Kids-On-The-Block educational presentations
are conducted throughout the year.
Information and Referral - Information is provided regarding accessibility, equipment and technology,
state and Federal benefi ts, referral services and support groups.
Employment - Support to individuals with disabilities in securing meaningful employment. Job search
assistance, coaching, etc.
Equipment Loan - Wheelchairs, portable ramps, walkers, crutches, canes, bath items and a wide variety
of other equipment for short-term loans. All are available on a fi rst-come, fi rst-served basis. There
is no charge for borrowing equipment for up to 3 months.
Medicaid Service Coordination - Service Coordinator on staff to provide Medicaid Service Coordination
(MSC) services, offered through the OPWDD, to those who qualify for the program.
Home Modifi cation Programs - Arise administers home modifi cation programs, most of which follow
HUD guidelines for eligibility. Cayuga County Temporary Ramp Program, and City of Auburn Home
Access Program.
Representative Payee /Benefi ts Advisor Program - Assistance to help consumers who receive Social
Security benefi ts budget their money by using a voucher system and to pay their bills.
Housing Services - Self-Suffi ciency Program (SSP) provides qualifi ed participants with permanent
housing opportunities through a HUD Supportive Housing Program that includes rental assistance as
well as case management services that will assist them in obtaining stability and a chance at selfsuffi
ciency. For those at risk of homelessness but not meeting the strict HUD guidelines, case
management and service linkages may be provided to help the individual from becoming homeless.
Housing Education Services - Provides training and information for tenants and landlords specifi cally
geared toward providing greater understanding of disability-related housing issues, and providing
expanded opportunities for housing for individuals with disabilities and their families.
Ombudsman Program - Coordinates the New York State Regional Ombudsman Program for Cayuga,
Cortland,Onondaga, and Oswego County. The program receives, investigates and resolves complaints
and concerns of residents in long term care facilities utilizing the services of trained and certifi ed
volunteer Ombudsman.
Personal Care Bank - Provides Arise’ consumers with toiletries, cleaning products and other personal
care items at no cost to the consumer.
Other Services - Annual Conference; newsletter; Disability Awareness Day; Consumer Appreciation Day;
resource material/periodicals; and durable medical equipment that may be borrowed by consumers.

Volunteer Opportunities: Ombudsman volunteer opportunities contact Jeff Parker at (315) 671-5108.

Hours: Monday – Friday, 8:30am-4:30pm

AUBURN CITY AGENCY: CITY OF AUBURN RSVP (Retired Senior Volunteer Program)
Boyle Center, 149 Genesee St., Box 5, Auburn, NY 13021
Phone: (315) 255-1733 ~ Fax: (315) 252-3669
E-mail: mkolo@auburnny.gov ~ Website: www.auburnny.us
Mary Ann Kolo - Project Director

Mission: City of Auburn RSVP is part of one of America's largest volunteer networks of people age
55 and over with a myriad of experience and interest from all economic, educational, and social backgrounds to serve on a regular basis in a variety of settings throughout their community. City of Auburn
RSVP volunteers provide services that utilize their own talents and interests and present their community
with a wide range of options for addressing a spectrum of community needs, City of Auburn RSVP
celebrated its’ 43rd year of operation in 2016.

Services: City of Auburn RSVP offers maximum flexibility and choice as it offers “one stop shopping”
for all volunteers 55 and over who want to find challenging, rewarding, and significant service opportunities
in Auburn as well as Cayuga County. Matches are made with the opportunity to serve at any
of RSVP’s thirty four “stations”; community agencies and non-profits in Auburn and Cayuga County.
RSVP volunteers provide thousands of hours of community in a diverse range of volunteer activities.

Volunteer Opportunities: As an RSVP volunteer, you choose how and where you want to serve as well
as the amount of time you want to give. You choose whether to draw on your skills or develop new
ones. In short, you find the opportunity that’s right for you. Volunteers do not receive monetary
incentives, but with RSVP, you receive a pre-service interview, training from the agency/organization
where you volunteer and supplemental insurance while on duty.

Hours: Monday - Friday, 8:00am-4:00pm. 

AUBURN CITY YMCA-WEIU
27 William St., Auburn, NY 13021
Phone: (315) 253-5304 ~ Fax: (315) 253-6153
E-mail: chris@auburnymca.net ~ Website: www.auburnymca.org
Chris Nucerino - CEO

Mission: To put Christian principles in to practice that build healthy spirit, mind and body for all.

Services: Child Care Services - The Y offers childcare before and after school (at the YMCA and eight
school sites in the city and county), during school vacations and holidays, as well as special programs
such as preschool with wrap around care and Family Nights.
Health Information/Services - Trained staff offer advice on exercise programs, fitness testing and
evaluation, both to our members and the public. We offer several Wellness Lectures, given by
community health professionals. We offer a yearly free blood cholesterol screening and Health Fair.
Health & Fitness Services - Services include therapeutic massage by a licensed massage therapist,
group exercise classes, personal fitness training, karate, fitness evaluations, group cycling, pregnancy
fitness classes, racquetball lessons and leagues.
Senior Citizens Services - We have an Active Older Adults program that offers activities and exercise
classes for people 55 and over, such as forever fit, Zumba Gold, Silver Sneakers and Senior Strength.
Aquatic Services - Trained staff offer swim lessons, water safety instruction, disabled swim programs,
scuba instruction, water fitness and a competitive swim team.
Youth Services - Programs for youth through teens include preschool, Terrific Two’s, school-age child
care, babysitting for members, School’s Out programs, youth sports and leadership development.
Y Pals - Program promotes the positive development of a relationship between a mature adult
volunteer and a child. The volunteer devotes time talking with, listening to, going places and doing
things with a child; and provides a positive example. Volunteers must be 18 years of age or older and
must be willing to meet with a child once a week for a few hours for one year. Children come primarily
from single parent homes and are between the ages of 6 and 12.
Camping Services - Day and resident camping sessions are offered during the summer months at
Camp Y-Owasco on Owasco Lake. KinderKamp is also offered for children ages 3-5 at the Auburn
YMCA.
Skaneateles YMCA & Community Center - 97 State St., Skaneateles. YMCA members have access to
aquatic services, ice skating and fitness classes.

Volunteer Opportunities: Program volunteer opportunities, Policy (board of directors, committees),
Mentoring, Youth sports, Swim lessons.

Hours: Monday-Friday 5:00am-9:30pm; Saturday 6:00am-7:00pm; Sunday 9:00am-5:00pm.

AUBURN COMMUNITY HOSPITAL
17 Lansing St., Auburn, NY 13021
Phone: (315) 255-7011 ~ Fax: (315) 255-7382
Website: www.auburnhospital.org
Scott A. Berlucchi, FACHE, NHA - President/CEO

Mission: A Joint Commission accredited 99-bed, not-for-profi t healthcare facility serving Cayuga
County and surrounding areas, approved by the Center for Medicare Services (CMS), certifi ed Healthcare
Provider under the Medicare Program, and member of the American Hospital Association (AHA)
and Iroquois Healthcare Alliance.

Services: Critical Intensive Care, Designated Stroke Center, Emergency Care, Laboratory, Medical/
Surgical, Obstetrics/ Gynecology, Discharge Planning/Social Work Services, Pediatrics, Physical
Therapy, Psychiatry, Behavioral Health Unit, Orthopedics, Inpatient and Outpatient Surgery,
Radiology, Respiratory Therapy, Cardiac Rehab Center, Sleep Disorders Center, Bariatric Surgery
Pulmonary Rehab, Cardiovascular Lab services.
VA Clinic - located at the hospital, provides primary and psychological care to Veterans. Phone: (315)
255-7002.
Finger Lakes Medical Care Center - 303 Grant Ave. Phone: (315) 258-7100. Treating non-emergency
illness and injuries.
Urgent Medical Care of Skaneateles - 803 W. Genesee St., Skaneateles, NY. Phone: (315) 685-WELL.
Treats minor illnesses and injuries.
Auburn Memorial Auxiliary - provides volunteers and other resources for the hospital. Auxiliary services
include community outreach, advocacy programs, blood pressure clinics and fundraising.
Volunteer Opportunities: Rehabilitation Services Transporter; Clinic Receptionist; Nutritional Services
Cashier; One-Day Surgery Volunteer and many others. Contact Bridget Dautrich, Director of Volunteer
Services at Phone: (315) 255-7350.

Hours: 24-hour Acute and Emergency Care 

AUBURN COMMUNITY HOSPITAL FINGER LAKES CENTER FOR LIVING
20 Park Ave., Auburn, NY 13021
Phone: (315) 255-7188 ~ Fax: (315) 255-7109
Diane Harrington - Administrator

Mission: An 80-bed skilled nursing facility that provides a wide range of rehabilitation services as well
as long-term nursing care.

Services: Finger Lakes Center for Living serves Cayuga County as well as surrounding Counties. We
provide a comprehensive short-term rehabilitation program as well as long-term nursing care. Our
professional health care team includes the services of Physical, Occupational, and Speech Therapy,
as well as Social Work. A safe, comfortable environment is enhanced by a patio and secure courtyard.
Finger Lakes Center is a satellite facility of Auburn Community Hospital, and our residents have direct
access to the services of the hospital. Please contact our Social Work offi ce for information on the
admission process.

Volunteer Opportunities: Available via Auburn Community Hospital call (315) 255-7011.

AUBURN DOWNTOWN BID
128 Genesee Street, Auburn, NY 13021
Phone: (315) 252-7874
E-mail: stephanie@auburndowntown.org ~ Website: www.auburndowntown.org
Stephanie DeVito - Executive Director

Mission: DOWNTOWN AUBURN BID is a membership organization of residents, business and property
owners, not-for-profi t organizations, and government entities. By means of advocacy, marketing,
promotion, event planning research and collaborative efforts, the BID is committed to enhancing the
appearance, economic viability and quality of life of the downtown community.

Services: BID acts as a liaison with City government on important issues like parking and codes; we
keep the Downtown streets and parks clean and maintain the fl ower pots and beds. We provide a
searchable website with a complete directory of BID businesses, and educate the membership and
public through bi-weekly e-news blasts and social media platforms. We refer property owners to
businesses looking for space; and organize and promote events that draw people Downtown such as
Founder's Day, Dollar Days, Majorpalooza, Annual Antique Car Show, Holiday Parade, Family Fun Day.
BID staff also provides design assistance with color scheme, signage, furniture and artwork
arrangement on site in the district.

Volunteer Opportunities: To help educate the public about the Pango Park by Phone program, to
assist with events such as Founder's Day, Holiday Parade and Family Fun Day. Call staff for more
custom-geared opportunities. No referral necessary, or eligibility requirements.

Hours: Monday – Friday, 9:00am-5:00pm.

AUBURN PLAYERS COMMUNITY THEATRE, Inc.
P.O. Box 543, Auburn, NY 13021. Performances at Cayuga Community College
Phone: (315) 702-7832
E-mail: president@auburnplayers.org ~ Website: www.auburnplayers.org
Lindsay Day - President

Mission: The mission of the Auburn Players Community Theatre is to present high-quality dramatic
productions utilizing the talent and dedication of local citizens and to increase appreciation for the
theatre.

Services: Providing opportunities to local citizens to participate in live theatre either on stage or
behind the scenes. During a typical production season, up to fi ve shows may be provided for the enjoyment
of the viewing public, one show of which traditionally features a youth cast. We also provide
educational opportunities to those interested in joining our organization through mentoring.

Volunteer Opportunities: Always welcomes volunteers to assist in making shows a reality. If interested,
visit www.auburnplayers.org or email president@auburnplayers.org.

AUBURN PUBLIC THEATER
8 Exchange Street at Genesee, Auburn, NY 13021
Phone: (315) 253-6669 ~ Fax: (315) 702-8309
E-mail: info@auburnpublictheater.org ~ Website: www.auburnpublictheater.org
Carey Eidel - Executive Director E-mail: carey@auburnpublictheater.org

Mission: Auburn Public Theater (APT) is an intimate, public theater space in downtown Auburn which
fosters creative growth in the community. We present and produce plays, as well as challenge, educate
and entertain children, young people and adults. This intimate performance space is home to actors,
musicians, comedians, poets, dancers and artists alike. This new home also offers audience members
a place where they can joyfully experience the world around them as well as safely experience the
world within.

Services: APT has four distinct performing arts spaces: a 200-seat main stage theater, a 99-seat
multi-use cafe space, a 65-seat cinema, and an educational studio. APT’s season includes a wide variety
of productions: music, art, theater, cinema, and comedy are all part of our yearly lineup. We include
local and visiting talent, from professional artists to favorite garage-bands. We feature multi-arts
classes and workshops for children and adults, weekly feature fi lms and documentaries, and music
nights on a regular basis. Our spaces are also available to rent to community groups for their own
artistic, social, or business events.

Volunteer Opportunities: Many positions available in all aspects of theatrical production. Contact
info@auburnpublictheater.org.

Hours: Box Office and Lobby Hours are Tuesdays and Fridays 10:00am-4:00pm and one hour prior to
every performance. Tickets are available online.

AUBURN UNITED METHODIST CHURCH
99 South Street, Auburn, New York 13021
Phone: (315) 253-6295
E-mail: auburnumc99@gmail.com
Richelle Goff - Reverend

Mission: To make Disciples of Jesus Christ for the transformation of the world

Vision: To build our relationship with God and all people.
Services: Spirit fi lled worship every Sunday. Bible studies throughout the week. Children's ministries.
Music ministries. Our church partners with Genesee Elementary school to provide food for children
and adults on mid year school breaks and serves lunches all summer. Our church also partners with
The Rescue Mission and their Family Transitions Program to provide meals on a monthly basis and
provides hospitality several times throughout the year. Through our ministry of hospitality the church
is open for many community groups: Brownie Troops, Narcotic Anonymous, Alcoholics Anonymous
(daily), Karate Classes, Square Dancing and more! Throughout the year we support Calvary Food
Pantry, host a Potato Drop, Provide items for Thanksgiving baskets, give away Christmas gifts to those
in need and support The Salvation Army Bell Ringing.

Volunteer Opportunities: Differs throughout the year. Call for opportunities.

Hours: Monday-Friday 9:00am-1:00pm and Sunday morning.

AURORA OF CNY, INC.
518 James St., Ste. 100, Syracuse, NY 13203
Phone: (315) 422-7263 ~ Fax: (315) 422-4792
TDD: (315) 422-9746 ~ 24–Hr Interpreter Hotline: (315) 422-7263 x800
E-mail: auroracny@auroraofcny.org ~ Website: www.auroraofcny.org
Debra L. Chaiken - President

Mission: To promote independence and opportunity for people who are blind, visually impaired, deaf,
hard of hearing, late-deafened and deaf/blind in a three county area, including Cayuga County.

Services: Rehabilitation services include social work, adaptive daily living skills instruction, orientation
and mobility instruction, low vision services, adaptive technology evaluation and training, children’s
instructional services, Veteran’s Administration Hospital’s telephone switchboard service staffed by
individuals with visual impairments, vocational & employment services, sign language instruction and
sign language interpreting service.

Volunteer Opportunities: Mass mailings, assist with special projects and fundraising events

Hours: Monday – Friday, 8:30am-4:30pm 

BOOKER T. WASHINGTON COMMUNITY CENTER, INC.
23 Chapman Ave., Auburn, NY 13021
Phone: (315) 253-3207 ~ Fax: (315) 253-7271
CHP/FHP/Medicaid Phone: (315)255-9275
E-mail: info@btwcc.org ~ Website: www.btwcc.org
Executive Director – Denise Farrington

Mission: The Booker T. Washington Community Center provides assistance and resources that
empower our children and community members to thrive through recreation, health and cultural
programs; Book T. Washington Center fosters an environment of inclusion and diversity with respect
for the civil liberties of all within the community we serve.

Services: Youth Programs: (After school) 3:15-6:15 PM weekdays (school year), for children ages
5-12. This program provides a safe and supervised place for young children during the after-school
hours.
Activities include a half hour of homework help, dance and exercise programs, arts and crafts, daily
snack, fi eld trips, sports including soccer program, and nutritious dinner. FREE. Before School
Program: 6:30-8:30am school days. Youth are provided with breakfast, homework assistance and
recreation activities. Youth are either transported by school bus or BTW van to school. $100.00 per
month, prorated for youth attending less than 5 days per week. Multiple child discount applies.
BTW @ Auburn High School: 2:30-6:00pm, Monday - Friday (school year) for teens in grades 9-12.
Teens may participate in cooking classes, arts & crafts projects, boxing lessons, bowling, roller
skating, drum lessons, zumba classes, yoga classes, as well as many other recreational activities.
Tutoring and other educational support is offered on site by high school teachers. Computer labs are
available for educational or recreational purposes. Daily snack and well balanced dinner is provided.
FREE. College Prep Time: The College Prep program is offered to youth registered in the high school
afterschool program. The program focuses on preparation for college entry, including FAFSA form
assistance, college visits, SAT and ACT application assistance, waiver requests and general college
readiness help. Overnight college tours are offered during school breaks. Students get the opportunity
to visit many campuses throughout the year. FREE. Drop In Teen Center: Evening program for youth
grades 9-12, 6:00-8:00pm Monday, Wednesday, and Thursday on all full school days. Activities include
computer lab, boxing lessons, drum lessons, basketball, and other recreational activities. Transportation
home is provided after the program. FREE. Auburn Junior High School Evening Program:
Students in grades 7th and 8th attend evening programs from 6:00 until 8:00 on Tuesday and Fridays.
Youth participate in bowling, roller skating, basketball, mentoring, and one on one tutoring. Transportation
home is provided. FREE. Summer Program: Monday-Friday 6 weeks July through August.
Activities include academics, arts, games, physical fi tness, and swimming, skating and weekly fi eld
trips. Senior Program: This program is offered every Wednesday at 12:00pm for all persons 55 or
older. Activities include a weekly luncheon, recreation activities, health and nutritional education, and
community outings. FREE.

Volunteer Opportunities: Maintenance.

Fees: All programs are free, with the exception of the Youth Summer Program.

Hours: Monday – Friday, 9:00am-6:00pm. Summer Hours: 8:00am-4:30pm.

BOYLE (Edward T.) CENTER & BOYLE SENIOR CENTER, INC.
149 Genesee St., Auburn, NY 13021
Phone: (315) 253-6178 ~ Fax: (315) 253-6178
E-mail: boylecenter@hotmail.com ~ Website: www.boylecenter.com
Maggie Wells - Program Director/Service Coordinator
Lisa Enge - Property Manager (315) 253-0335

Mission: Boyle Senior Center, Inc. serves as a focal point whose purpose it is to promote the wellbeing
of all older Cayuga County residents and to encourage their involvement with the community by
providing comprehensive services for health education and counseling, social and recreational
activities, and community service and learning opportunities.

Services: 150 one and two bedroom subsidized apartments in a secure environment for individuals
who are able to live independently and are 62 or older or mobility impaired. Residents must meet HUD
income guidelines to be eligible for occupancy. Federal rental assistance is provided and tenants pay
no more than 30% of their monthly adjusted income for this housing. Building houses the offi ces of
City of Auburn RSVP and the NY Connects Long Term Care Offi ce.
Senior Center - Community residents age 55 or older. Daily hot meals served at noon Monday through
Friday; suggested donation $3.00; Home Helpers Referral Service, medical insurance assistance, legal
assistance, health education programs. Programs and classes include cards, bingo, art, exercise,
writing class, blood pressure, phlebotomy lab, entertainment and parties. Other services offered are
meeting rooms for use by organizations serving seniors;
volunteer opportunities through City of Auburn RSVP and Home Helpers.

Hours: Monday – Friday, 8:30am-4:00pm (except holidays) 

CALVARY FOOD PANTRY CNY, Inc.
90 Franklin St. Auburn, NY 13021
Phone: (315) 252-7772
E-mail: calfpcny@localnet.com ~ Website: www.calvaryfoodpantry.com
Nancy Sheffi eld - Executive Director

Mission: The mission of Calvary Food Pantry is to meet emergency needs of residents of our designated
geographical area of Auburn and to advocate for the alleviation of hunger in Cayuga County.

Services: Provide food and referrals to individuals and families in need. Calvary Food Pantry operates
a 5 raised bed garden at the Home directly across from the pantry. The food grown in the garden is
then distributed to guest who use the pantry.
Volunteer Opportunities: Food pantry worker, gardening.

Hours: Monday and Wednesdays 10:00am-5:00pm. Fridays 10:00am-2:00pm. Emergency calls taken
care of as needed.

CATO-MERIDIAN COMMUNITY RECREATION CENTER
2851 NYS Rt. 370 East, Cato, NY 13033
Phone: (315) 626-6735 ~ Fax: (315) 626-2888
E-mail: catoreccenter@yahoo.com ~ Website: www.catomeridian.org/reccenter.htm
Kim Bratt - Director

Mission: Promote better health and well-being in the community through social, recreational,
therapeutic and physical activities.

Services: A shared use facility between Cato-Meridian Central School and its community. Programs
offered include water aerobics, swim lessons, kickboxing, yoga, karate, Zumba, Arthritic Foundation
aquatic program and osteoporosis exercise class. The center is equipped with a regulation gymnasium,
an indoor walking track, a community room, a 25-yard/6-lane pool and viewing balcony, a fitness
room offering free weights, strength training and cardiovascular machines. Snowshoes are now available
for use during winter months. There are also five fitness stations located on a nature trail outside
of the Rec Center available for use.

Volunteer Opportunities: Fitness room attendant, after school program, Osteoporosis instructor, and
front desk aide.

Hours: Monday-Friday 6:00am-8:30pm. Saturday 7:30 am-12:00pm. Sunday (November 1st – March
31st) 10:00am-3:00pm.

CAYUGA COUNSELING SERVICES, INC.
17 E. Genesee St., Auburn, NY 13021
Phone: (315) 253-9795 ~ Fax: (315) 253-3255
E-mail: hpetrus@cayugacounseling.org ~ Website: www.cayugacounseling.org
Heather Petrus, MS, LMHC - Executive Director

Mission: We seek to enable all individuals to improve the quality of their lives and to promote emotional
health and well-being, with a special emphasis of providing services to children, young adults
and families.

Services: The agency offers a comprehensive range of services across several disciplines for children,
families, adults and couples. Please consult our website or call if you have any questions.
Mental Health Clinic - Professional staff offer confi dential counseling services for the full range of
mental health issues that include evidence based treatment and traditional psychotherapies. Outreach,
education and treatment are offered to the elderly. Offi ce, home and school based clinic services
provided. Medicaid, insurance, sliding fee scale. Linda Murphy, LMHC, Director
Child/Adolescent Day Treatment - A joint program with BOCES provides education and mental health
services within an integrated classroom setting for children ages 5-18 with serious mental health
needs. Nikola Wall, Director.
Employee Assistance Program - Provides immediate, short-term assessment, counseling, wellness
workshops and critical incident debriefi ng by contract with employers. Linda Murphy, LMHC, Director
RESPECT - A weekly psycho-educational group program for domestic violence offenders to assist
them in examining and changing their attitudes and beliefs about violence. Court ordered fees. Evie
Noden, Coordinator.
Children’s Area Resources and Enhanced Services (CARES) - Children’s Crisis Services - Provides crisis
intervention, coordination, planning and facilitation of services for children, ages 5-17, with serious
emotional, behavioral issues, who are at risk of out of home placement and/or hospitalization. No fee.
Linda Murphy, LMHC, Director.
Children’s Crisis Respite - For children with mental health needs who would benefi t from a temporary
short-term (21 day) placement while a long term care plan is negotiated. No fee. Evie Noden, Director.
Coordinated Children’s Services Initiative (CCSI) - A collaborative approach to support families with
children who experience emotional and behavioral diffi culties. Services include family focused,
strength based service planning, monitoring and advocacy. No fee. Evie Noden, Coordinator.
Parents as Partners - Parents who have been through similar experiences offer support information
and encouragement to parents of children with emotional/behavioral issues. No fee. Ruth Stewart,
Coordinator.
Intensive Family Services Program - Home-based educational and support services for parents, to help
families at risk of abuse/neglect. No fee. Ruth Stewart, Coordinator.
Supporting Member
26 2016-2017 Directory Living in Cayuga County The Citizen. Auburn, NY
Sexual Assault Victim Advocate Resource (S.A.V.A.R.) - Cayuga County’s Rape Crisis Program. Hotline
Number (315) 252-2112. Crisis intervention, counseling, 7 day/24 hour hotline for victims of sexual
assault, advocacy and therapy. No fee. For complete description see separate listing in directory, page.
Rhonda Zahn, Director.
Child Advocacy Center - A best practice, multi-disciplinary approach to interviewing and treating child
victims of sexual abuse/severe physical abuse and investigating and prosecuting the offenders.
Forensic medical exams conducted on site at 24 Seminary Avenue. For complete description see
separate listing in directory. Rhonda Zahn, Coordinator.
Pre-Trial Diversion Program - A voluntary rehabilitation program for 16 to 21 year-old youths that
enables them to avoid the stigma of a criminal conviction. Counseling, support, community service
opportunities are offered. No fee. Evie Noden, Coordinator.
Alternative Sentencing Program - Allows eligible non-violent adult defendants the opportunity to
perform community service in lieu of incarceration. Application fee. Evie Noden, Coordinator
Pre-Trial Release - Affords all eligible, un-sentenced, jailed defendants an opportunity to be released
pending future court appearance. No fee. Evie Noden, Coordinator.
Youth Court - An alternative system of justice, operated by youth, designed to hold youth accountable
for their actions and to redirect them from negative behavior. See listing in directory for more
information. Bob Benz, Coordinator.
PINS/JD Adjustment Services - A best practice, multi-disciplinary approach where referred youth and
their families participate in an assessment and case planning process which leads to counseling, case
management, and crisis intervention services as alternatives to Family Court placement. Referrals
through Cayuga County Probation Department. No fee. Lisa Biljanoski, Coordinator.
Juvenile Special Supervision Program - A 24 hour/7 day a week service that provides a community
based alternative to detention. Lisa Biljanoski, Coordinator.
Medicaid Service Coordination - Cayuga Counseling Services, Inc. specializes in working with children
and adults with dual diagnosis of MR/DD and mental health needs. This is a Medicaid funded program
operated under the Office of Mental Retardation/Developmental Disabilities. Linda Murphy, LMHC,
Coordinator.

Volunteer Opportunities: SAVAR advocates and other volunteers are welcome to assist in several of
the programs. For information, call the Director or Coordinator of the specific program for which you
wish to volunteer.

Hours: Monday – Thursday, 9:00am-7:00pm; Friday, 9:00am-5:00pm; evenings and Saturday by
appointment. 

CAYUGA COUNTY AGENCY: CAYUGA COUNTY OFFICE FOR THE AGING
160 Genesee St., Auburn, NY 13021
Phone: (315) 253-1226 ~ Fax: (315) 253-1151
E-mail: CCOFA@cayugacounty.us ~ Website: www.cayugacounty.us/LivingWorking/Offi cefortheAging
Nancy Siefka - Director ~ Brenda Wiemann - Coordinator of Aging Services

Mission: To promote the maximum well-being, independence, and dignity of all older persons residing
in Cayuga County.

Services: Information & Assistance for senior programs and services; Elder In-Home Services
Program (EISEP) with case management; Caregiver Support Program; Alzheimer’s Community Service
Program; Health Insurance Information Counseling and Assistance Program (HIICAP); Senior Nutrition
Program for the Elderly provides home delivered meals and Congregate site meals; Eligibility screening
for low-income assistance programs; assistance in accessing programs and services; limited Legal
services; Senior Citizen newsletter; Educational programs and workshops; Advocacy on key senior
issues; Limited Senior Emergency Fund; funding for Senior Transportation services sub-contracted to
the SCAT Van.

Volunteer Opportunities: Delivery of meals for Senior Nutrition Program, Offi ce Assistant, and Walk to
Remember Volunteer

Hours: Monday – Friday, 9:00am-5:00pm; July 1 - August 31, 8:00am-4:00pm. 

CAYUGA COUNTY AGENCY: CAYUGA COUNTY W.I.C. PROGRAM
157 Genesee St., Auburn NY 13021
Phone: (315) 253-1406 ~ Fax: (315) 253-1473
E-mail: arobson@cayugacounty.us ~ Website: www.co.cayuga.ny.us/hhs/doh/wic/index.htm
Beth Huber - Coordinator
Amie Chambers - WIC Nutritionist
Patty Granato - Breastfeeding Coordinator

Mission: W.I.C. (Women, Infants and Children Supplemental Food Program) Ensures proper nutrition
for pregnant, lactating and post-partum women, infants and children till age 5 yrs. Provides
supplemental foods, nutrition education, and acts as a referral agency.

Services: Pregnant, lactating, and post-partum women, infants from birth to one year, and children
from one to five years are eligible for services as long as they meet residential and financial eligibility
and be at nutritional risk as defined by WIC Program guidelines. Clinics held throughout the month in
Auburn, Cato, and Moravia. Breastfeeding support, Breastfeeding pump program and Farmer’s Market
coupons available. New income guidelines are 185% over the poverty level and increase yearly. Peer
counselors available along with breastfeeding support.

Volunteer Opportunities: Someone to read stories in the waiting room. Contact Ann Robson, if interested.

Hours: Auburn - Monday thru Friday 8:30am-4:30pm; 2nd, 3rd, 4th Mondays and 3rd Thursday/month
8:30am-7:30pm Cato - 1st Tuesday every month 9:30am-3:30pm Moravia - 1st Thursday every month
9:30am-3:30pm

CAYUGA MEDICAL CENTER AT ITHACA
101 Dates Drive, Ithaca, NY 14850
Phone: (607) 274-4011 ~ Fax: (607) 274-4627
E-mail: jbarr@cayugamed.org ~ Website: www.cayugamed.org
John Rudd - President and CEO

Mission: Our mission is to provide the residents of our service area (which includes Cayuga County)
with comprehensive health care services of a preventive, curative, and educational nature at a cost
reasonable to both patients and the medical center. Further, our mission is to supplement community
services in order to meet the needs of the community by providing modern, effi cient, and economically
feasible programs, personnel, equipment, and facilities.

Services: Cayuga Medical Center (CMC) is a state-of-the art medical center in collaboration with
prestigious health care organizations including Cornell University’s Weill Medical College in New
York City, Roswell Park Cancer Institute in Buffalo, NY, the Sands-Constellation Heart Institute (SCHI)
at Rochester General Health System, The University of Rochester Medical Center (orthopedics and
neurosurgery) and Mayo Medical Laboratories. CMC has a Certifi ed Cancer Center of Excellence with
Accreditation - the Cayuga Cancer Center, the Cayuga Heart Institute with PCI, Cayuga Center for
Orthopedics and Sports Medicine, and the Center for Pain Management. Inpatient Services -
Comprehensive inpatient care including behavioral (mental health) services (adults over the age of 18
years, and adolescents between 13 and 17), a top accredited medical rehabilitation unit, the Cayuga
Birthplace, pediatric care, and a full array of medical and surgical services. Outpatient Services - Two
Urgent/Convenient Care Centers are available in Ithaca and Cortland. There are two venues for
outpatient surgery, through the Ambulatory Unit at the Medical Center and through Surgicare, our
ambulatory surgery center on Warren Road in Ithaca. Five locations are available for diagnostic
laboratory testing and a full spectrum of imaging services from routine x-ray to CT/PET and MRI.
The new Cayuga Endoscopy Center is now located on Triphammer Road, Ithaca.

Volunteer Opportunities: Volunteers are very important to Cayuga Medical Center at Ithaca. They touch
the lives of our patients and their families in many ways. Please call (607) 274-4011 to volunteer.
Referral: Please note some services outside of urgent and emergency care do require a referral.
Please check with your doctor.

Hours: 24/7

CAYUGA/SENECA COMMUNITY ACTION AGENCY, INC.
89 York St., Suite 1, Auburn, NY 13021
Phone: (315) 255-1703 ~ Fax: (315) 252-3397
E-mail: lpiccolo@cscaa.com ~ Website: www.cscaa.com
Laurie Piccolo - Executive Director

Mission: The mission of Cayuga/Seneca Community Action Agency (C/SCAA), Inc. is to respectfully
assist people to achieve and sustain self-sufficiency through direct services, education and community
partnerships.
Spanish translator for other languages available as needed.

Services: Unless otherwise specified, services listed below are offered at 89 York Street, Suite 1, Auburn.
ATTIRE FOR HIRE - 4 Garfield Street, Auburn NY, (315) 252-0038 x 251. Provides gently used professional
and work attire to people in need for the purpose of obtaining and sustaining gainful employment.
Referral required from caseworker or other service provider. M/W 10:00am-3:00pm, Tu/Th
3-7:00pm.
BREASTFEEDING SUPPORT GROUP - CSCAA’s Breastfeeding Support Group provides a supportive
environment for breastfeeding mothers in Cayuga County to learn, network, and share challenges and
successes with each other including those related to returning to work.
BRENDAN MCGRATH MEMORIAL SCHOLARSHIP - The Brendan McGrath Memorial Scholarship is
intended for eligible students who will be attending college during the academic year following the semester
in which they apply for consideration. Three $500 scholarships are awarded annually. Eligibility
criteria available online at http://cscaa.com/mcgrath.html.
CAR SEAT DISTRIBUTION - Provides free children's car seats to eligible families, education to increase
the proper use and installation of child safety seats.
CAYUGA COUNTY CHRISTMAS ELF - This collaborative, multi-partner program provides toys to income-eligible
children in need in Cayuga County, aged 18 years or younger, during the holiday season.
CAYUGA HAS EMPLOYMENT SUPPORT SOLUTIONS (CHESS) - Provides fl exible one-time assistance
to help TANF-eligible working families to obtain or retain employment. Funds may assist with housing,
utilities, employment supports, car repairs, and other needs.
CHILD PASSENGER SAFETY PROGRAM - This program provides children's car seats, free of charge,
to eligible families. The program also provides education to increase the proper use and installation of
child safety seats.
DISABILITY EMPLOYMENT INITIATIVE - Cayuga Works Career Center, 199 Franklin Street, Suite 204,
(315) 253-1013. This program strives to better serve and improve employment outcomes of individuals
with disabilities. The Disability Resource Coordinator helps job seekers with disabilities to access
all of the different programs and services they need to meet their employment and asset development
goals.
DOMESTIC VIOLENCE INTERVENTION PROGRAM - Assists victims of domestic violence and their
children to attain a life free of violence. Services include a 24-hour hotline (315) 255-6221, safe,
temporary shelter, advocacy, safety planning assistance, supportive counseling, survivors' support
group, children's group, and educational presentations.
EARLY HEAD START/HEAD START/UNIVERSAL PRE-K - 1 Brookfield Place, Auburn NY, multi-site,
(315) 252-0038. Early Head Start provides education, health, dental, mental health, and disability
services to children age 0-2 years and their families, through both home-based and combination
program options in Auburn and Moravia area. Participants in the EHS program have the opportunity to
receive early, continuous, intensive, and comprehensive child development and family support services
from pregnancy to age 3, at which time they can transition to the Head Start program and continue
services until entering Kindergarten.
Head Start is a comprehensive child development program for income eligible children ages 3-5 and
their families. The program provides health, nutrition, education, disability, and family services at no
charge. The Agency's Head Start program partners with the local school districts to offer Universal
Pre-Kindergarten (UPK) services in coordination with Head Start services. The Agency provides full
day UPK programming in partnership with the Auburn, Moravia, Southern Cayuga and Jordan-Elbridge
School Districts.
EMERGENCY SERVICES - Provides food, advocacy, shelter, prescription assistance, emergency
transportation assistance, and responds to a wide array of crisis situations.
EMPLOYMENT PATHWAYS - Provides case management, skills training, and flexible subsidies to help
participants overcome individual barriers to employment. Funds available for certificate or degree
programming through Cayuga/Onondaga BOCES and/or Cayuga Community College and other
expenses including transportation and/or child care.
EMPOWER NY - The goal of this energy efficiency program for tenants and homeowners is to help low
income households reduce energy use and costs. The program is administered by the New York State
Energy Research Development Authority.
FREE CLOTHING - 4 Garfi eld Street, Auburn NY, (315) 252-0038 x 25. Provides clean, gently used
clothing in good condition and small household items to families in need. M/W from 10:00am-3:00pm
and Tu/Th from 3-7:00pm.
FOOD PANTRY - Provides emergency food assistance on a weekly basis to individuals and families
in need regardless of residency, to help alleviate hunger in the community. Open M-F from 9:00am-
5:00pm.
HEALTH INSURANCE ACCESS - Provides assistance to individuals and families to identify and obtain
affordable health insurance through the New York State of Health Marketplace. Enrollment services are
provided at 89 York Street, and throughout the county at multiple enrollment sites, a full schedule is
available online at: http://cscaa.com/health_benefit.html.
HEALTHY FAMILIES CAYUGA/SENECA - Healthy Families is a free program to help parents with the
changes and needs in their life that come along with the birth of a child. The program promotes optimal
prenatal care and childhood growth and development. Healthy Families also offers a breastfeeding
support group.
HOME ENERGY ASSISTANCE PROGRAM (HEAP) - Provides screening of applications for regular and
emergency HEAP benefits. Eligibility is determined by income level and number of household members
for any household not receiving on-going public assistance and/or food stamps. Program begins
in the fall and ends in the spring.
HOMELESS INTERVENTION AND CASE MANAGEMENT - Provides assistance to homeless individuals
and families. An Agency advocate works with other agencies to provide necessary services such as
financial assistance, advocacy, and temporary housing.
HUD PERMANENT HOUSING PROGRAM - Provides on-going rental assistance and case management
services to chronically homeless individuals and families whose head of household has a disability.
KINSHIP CAREGIVER PROGRAM - Provides trauma-informed case management, practical assistance
and supportive services to kinship families in Cayuga County.
MOBILE FOOD PANTRY - This program delivers food to isolated and homebound residents of Cayuga
and Seneca Counties twice monthly.
NUTRITION OUTREACH AND EDUCATION PROGRAM - Provides free, confidential prescreening to
determine Supplemental Nutrition Assistance Program eligibility, application assistance, and following
up with Cayuga County to ensure that customers receives the maximum benefit allowed.
OFFICE OF VICTIM SERVICES CLAIMS ASSISTANCE - This program provides assistance to victims of
crime with applying for financial assistance to assist with items such as medical bills, lost wages, and
counseling expenses related to the crime.
PERSONAL CARE PANTRY - Our Personal Care Pantry is open and referrals are being accepted.
Personal care products are available to both men and women through our Emergency Services Department.
RAPID REHOUSING PROGRAM - Provides case management services to homeless families. Assists
families with transitioning out of homelessness and into housing. Referral through County DSS
required.
RESTORE Emergency Repair - Provides funding for emergency home repairs to low-income
homeowners aged 60 or greater in Cayuga County.
SUPERVISED VISITATION/SAFE EXCHANGE - This program supports operation of secure, child-friendly
Center where court-ordered or self-referred parents can exercise visitation or safe exchange of their
children with a formerly abusive partner.
SUPPORTIVE HOUSING PROGRAM FOR ADULTS - This program supports operation of 3-unit transitional
house for homeless adults that provides safe, affordable housing for up to 24 months and case
management focused on working toward individual goals including education and employment.
TRANSITIONAL HOUSING ASSISTANCE PROGRAM - Provides rental subsidies and case management
to victims of domestic violence and their children.
VOLUNTEER GENERATION PROGRAM - Provides recruitment, training, retention and management of
volunteers to support hunger relief efforts of Cayuga/Seneca Community Action Agency and partner
agencies serving Cayuga, Seneca and Northern Tompkins Counties.
WARM THE CHILDREN - This collaborative, multi-partner program provides warm winter coats and
accessories to income-eligible children in need in Cayuga County; age restrictions apply.
WEATHERIZATION ASSISTANCE PROGRAM - Provides direct services to reduce the energy burden for
both low-income, single-family homes and multi-family housing units by making their homes more
energy efficient.

Volunteer Opportunities: Many opportunities are available to accommodate all skill levels and interests.
Volunteers are needed to help deliver meals and food baskets to homebound residents; work in
our food pantries stocking shelves, packing food baskets, processing intake forms, etc.; organize food
drives and other fundraising efforts; help with the Head Start garden and more. The Agency has an
on-going need for volunteers to assist with customer intake, answer telephones, greet customers and
perform clerical work including updating databases, processing applications, writing letters, data
entry, filing, etc. For more information, call (315) 255-1703 ext. 129. or visit us online at
http://cscaa.com/volunteer.html.

Hours: Hours vary by program.

CENTER FOR DISPUTE SETTLEMENT
48 West William Street, Waterloo, NY 13165.
Phone: (315) 539-4570 ~ Fax: (315) 539-4571
E-mail: ddurbin@cdsadr.org ~ Website: www.cdsadr.orq
Kelly Porter - Director of the Finger Lakes

Mission: To use and promote peaceful dispute resolution processes throughout our communities
through mediation, arbitration, conciliation, facilitation, negotiation, and training.

Services: Mediation services can be provided locally upon appointment. Mediation offers persons
in conflict the opportunity to work with a mediator to discuss issues, explore solutions, and develop
their own agreement outlining what will be done to resolve the dispute. Mediation is an alternative to
the court process and is private, confidential, and voluntary. Mediators are not counselors and do not
give advice. Our mediators have completed a thirty-five hour state-mandated training program and
apprenticeship prior to mediating cases. Small/large group facilitation and fact-finding services, anger
management sessions and training are provided upon request. Programs have a minimal fee or are
offered on a sliding scale, Programs offered include:
Custody and Visitation Mediation - In cooperation with Family Court, persons who have child/children
in common can mediate the terms of their custody and visitation agreement. An agreement reached in
mediation becomes the court order following review by a family Court Judge.
Divorce Mediation/Arbitration - Divorcing couples can mediate all the terms of their divorce including
custody and visitation issues. Couples who are divorcing or are already divorced can resolve issues
pertaining to division of property by participating in our Divorce Arbitration Program.
Community Mediation Program - A program to address a wide range of issues ranging from claims of
harassment/assault to landlord/tenant problems, interpersonal disputes with neighbors/other family
members, small claims matters, consumer/merchant disputes, and neighborhood problems.

Volunteer Opportunities: Volunteer mediators are always needed. Volunteers are required to complete
a 35-hour state mandated training and apprenticeship program.

Hours: Monday – Friday, 9:00am-5:00pm.

CHAMPIONS FOR LIFE. INC.
453 Grant Ave., Auburn, NY 13021
Everest Park, 5343 County Route 72B, Auburn, NY 13021
Phone: (315) 252-9305 ~ Fax: (315) 252-7368
E-mail: melissa.gravius@championsforlife.org ~ Website: www.championsforlife.org
Melissa Carbonaro Gravius - Executive Director

Mission: Champions for Life promotes Christian virtues and character through sports, recreational
programs, and activities that foster a love of God, the dignity of the human person, family unity, and
respect for others.

Services: Champions for Life operates two campuses, the Champions for Life Sports Center, on Grant
Ave in Auburn, and Everest Park, on North Road in the town of Owasco.
The CFL Sports Center offers instruction in tennis, lacrosse, cheer, wrestling, soccer, kung fu, and
gymnastics, as well as league play in tennis, soccer, field hockey, and lacrosse. We also operate a 24
hour fitness center, as well as exercise classes and personal training. Other offerings include a home
school fitness program, open gym, birthday parties, summer and school break recreational camps,
and special programming for children and adults with developmental disabilities. All programming
promotes the mission of CFL, which focuses on developing virtue and character through sports,
recreational programs, and activities that foster a love of God, the dignity of the human person, family
unity, and respect for others.
Everest Park is a 160 acre park, with hiking trails, an acre-plus pond for fishing and paddle-boating,
and five sports fields, as well as the BBHC. Everest Park hosts the Finger Lakes Mud Run annually in
September, the Finger Lakes Lacrosse Tournaments in the fall, various clinics in lacrosse, field hockey,
soccer, and other sports. The Pavilion at Everest Park is available for family reunions, graduation
parties, and gatherings of all sorts.

Volunteer Opportunities: Champions for Life welcomes volunteers in many areas, from assisting
with building obstacles for the Mud Run, to administrative assistance, to coaching and instructing in
various sports. Please contact us - if you have special talents and are looking for a way to contribute,
we can help!

Hours: Monday through Friday, 9:00am to 9:00pm, Saturdays 9:00am to 5:00pm, and Sundays
12:00pm to 5:00pm. Summer, vacation, and special programming can affect our regular hours; please
call or visit our website for details. Rental time outside of regular hours is also available. Please call to
inquire.

CHAPEL HOUSE INC.
220 Grant Ave., Auburn, NY 13021
Phone: (315) 252-0916 ~ Fax: (315) 255-2064
E-mail: cthornton@chapelhouseshelter.org ~ Website: www.chapelhouseshelter.org
Christina Thornton - Executive Director

Mission: Chapel House is committed to providing homeless men with emergency shelter and the tools
for self-sufficiency in a safe and respectful manner.

Services: 19 bed shelter provides safe, temporary housing for men, age 18 and over.

Volunteer Opportunities: Chapel House is always looking for volunteers. Volunteers typically work
a 4-hour shift in the afternoon or evening or anytime during the weekend. Our volunteers work as a
team member with other staff and volunteers to maintain a safe, calm and supportive environment for
the residents of the program. Volunteer duties include resident intake process, answering the phone,
answering the door, assisting residents with basic needs, and other duties as assigned. Training is
provided.

Hours: 24 hours a day, 7 days a week.

CHILD ADVOCACY CENTER OF CAYUGA COUNTY (CAC)
26 Seminary Avenue, Auburn, NY 13201
Phone: (315) 253-9795 ext. 300 ~ Fax: (315) 253-4187
E-mail: rhondasz@cayugacounseling.org ~ Website: www.cacofcayugacounty.org
Serves: all Cayuga County residents and nearby communities
Rhonda Stanford-Zahn, LCSWR - Director

Services: FREE mental health counseling and advocacy for victims and family members, FREE
education and prevention training for the public and for professionals, FREE assistance with filing
claims with the NYS Office of Victim Services.

Volunteer Opportunities: The CAC accepts applications for volunteer advocates. Background checks
are required.
NYS CHILD ABUSE HOTLINE 1-800-342-3720 or 911

Hours: Monday through Thursday 9:00am-7:00pm. Friday 9:00am-5:00pm

CNY DEVELOPMENTAL SERVICES (CNY DSO)
7253 Owasco Rd., Auburn, NY 13021
Phone: Auburn (315) 253-6283 ~ Syracuse (315) 473-5050
Toll-free: (800) 836-0039 ~ Fax: (315) 282-0024
Website: www.opwdd.ny.gov
Mary Snyder - MSC Supervisor
Robbie Stuart - County Administrator

Mission: The mission of the Central New York Developmental Services Office is to serve and support
people with developmental disabilities and their families in the most responsive ways possible. We
strive to make services and supports match each person’s needs, culture, and choices, while ensuring
health, safety, and well-being.

Services: Advocacy, assistive/adaptive technology, caregiver training, counseling, day habilitation,
employment, training, vocational opportunities, environmental modifications, family support services,
information and referral, life planning, public education, recreation, residential opportunities, respite,
service coordination, volunteer opportunities, audiology, nursing, nutrition, occupational therapy,
physical therapy, podiatry, psychology, social work, speech and language pathology.

Eligibility: A person needs to be eligible, OPWDD eligible, to receive services, and anyone can make a
referral.

Volunteer Opportunities: Opportunities are available – call Phone: (315) 473-6991 for information.

Hours: 8:00am-4:30pm. 

CNY FAIR HOUSING, INC.
731 James Street, Suite 200, Syracuse, NY 13203
Phone: (315) 471-0420 ~ Fax: (315) 471-0549
Website: www.cnyfairhousing.org
Sally Santangelo - Executive Director
2016-2017 Directory Living in Cayuga County The Citizen. Auburn, NY 41

Mission: CNY Fair Housing is a private, non-profi t organization founded in 1991, that works to
eliminate housing discrimination, promote open communities, and ensure equal access to housing
opportunity for all people in Central and Northern New York.

Services: Investigates claims of housing discrimination; Counsels individuals and families about their
rights under local, state and federal fair housing laws; Conducts housing investigations; Provides free
counseling, support and mediation on disability accommodations and modifi cations. Provides free
legal services to victims of housing discrimination; Provides training for non-profi t organizations, real
estate agents and other housing industry professionals; Designs and conducts self-monitoring programs
for real estate, banking and insurance companies; Provides technical services to public housing
authorities and local municipalities on AFFH and other requirements.

Volunteer Opportunities: Housing Testers (stipend paid), marketing and outreach and legal assistance

Hours: Monday-Friday 9:00am-5:00pm

COMMUNITY SERVICES BOARD OF CAYUGA COUNTY
Cayuga County Community Mental Health Center
146 North St., Auburn, NY 13021
Phone: (315) 253-0341 ~ E-mail: rbizzari@caygacounty.us
Michael Greene - Chairperson
Raymond Bizzari, MPA - Director of Community Services

Mission: The NYS Mental Hygiene Law establishes Community Services Boards in every county and
sets forth the composition and function of the Board for each county. In non-charter counties, such as
Cayuga, the Board is a policy-making one and participates in and approves the plans which are
submitted to each of the Mental Hygiene Agencies: Offi ce of Mental Health, Offi ce of Mental
Retardation/ Developmental Disabilities, Offi ce of Alcoholism and Substance Abuse. The CSB sets
priorities for State Aid funding and recommends priorities for local funding to the County Legislature.
The CSB also oversees the County Department of Mental Health and its contract agencies.
In general, CSBs act to assure that county citizens have affordable access to services and supports
that are necessary to assist them in being productive, healthy, caring, and contributing members of the
community. The CSBs ensure that service recipients and other interested parties play an integral part
in the planning, development, and monitoring of the service system.

Services: The CSB, depending whether it is in a non-charter or charter county participates in planning,
reviewing and overseeing all services to the mentally disabled within its geographic area and advising
the Mental Health Dept. and the County Legislature on those services. Typical Board functions include
identifying needs of persons with mental disabilities; promote and assist in the development of local
programs; establishment of system-wide priorities; develop short and long range goals; establishment
of a local annual plan; research funding options and access funding; assure compliance to standards
established by the State offi ces that provide certifi cation and funding, as well as any locally developed
standards.
The CSB is comprised of fi fteen (15) persons from the community that have demonstrated an interest
in the fi eld of services for persons with mental disabilities. The CSB has three standing subcommittees
Alcoholism and Substance Abuse Subcommittee, Mental Health Subcommittee and Subcommittee for
People with Developmental Disabilities. These subcommittees are comprised of CSB members and
other interested persons from the community. The subcommittees represent the community’s interests
in each area and serve to assist the Board.
All meetings are open to the Public and are generally held at the Mental Health Center, 146 North St.,
Auburn.

Volunteer Opportunities: Community residents who have an interest in services for the mentally
disabled are welcome to attend meetings of the CSB and its three subcommittees on mental health,
developmental disabilities, and alcoholism and substance abuse. Membership on the CSB and
Subcommittees requires that a person be recommended to the County Legislature where appointments are made. 

CONTACT COMMUNITY SERVICES, INC.
6311 Court St., East Syracuse, NY 13057
Phone: (315) 251-1400 ~ Fax: (315) 251-2218 ~ Toll-free Hotline: (877) 400-8740
E-mail: cgiarrusso@contactsyracuse.org ~ Website: www.contactsyracuse.org
Patricia Leone - Executive Director
Cheryl Giarrusso - Director, Crisis Intervention Services

Mission: Contact Community Services helps individuals and organizations create positive personal and
social change to improve the quality of lives in Central New York.

Services: Telephone counseling, human service information and referral, mental health information
and referral, daily reassurance calls, crisis chat. The Contact hotline provides free anonymous and
confidential 24-hour telephone counseling, crisis intervention, and information and referral to persons
in distress or crisis. The program is available to all Cayuga County residents by calling the toll free
number: 1 (877) 400-8740. Trained volunteers who assist callers with a wide range of problems and
issues staff the hotline. Contact in Cayuga County is a program sponsored by the Cayuga County
Mental Health Center and is a social, emotional, behavioral, and mental health support service for
children, youth, and adults in CNY.

Volunteer Opportunities: Telephone counselor - undergo 45 hours of training before staffi ng the line a
minimum of 8 hours per month. If interested, call Laurie Best at Phone: (315) 251-1400 ext. 112.

Hours: 24/7 

CORNELL COOPERATIVE EXTENSION IN CAYUGA COUNTY
248 Grant Ave., Suite 1, Auburn, NY 13021
Phone: (315) 255-1183 ~ Fax: (315) 255-1187
E-mail: cayuga@cornell.edu ~ Website: www.blogs.cornell.edu/ccecayuga
Facebook: www.facebook.com/CCECayuga
Doug Ververs - Executive Director (ext. 256)
Rebecca Crawford - Community Educator, Eat Smart New York (ext. 246)
Stefan Lutter – Resource Educator, Environmental Education & Recycling (ext.229)
Keith Severson - Resource Educator – Agronomy & Field Crops (ext. 225)
Dorothy Slegle - Community Educator, 4-H Youth Development- Animal Science (ext. 232)
Melissa Watkins - Association Educator, 4-H Choose Health, & STEM Educator (ext. 224)
Judy Wright - Educator Team Leader and Sr. Resource Educator, Dairy Science (ext. 234)

Mission: Cornell Cooperative Extension of Cayuga County (CCE) is the outreach branch of New York
States land-grant college, Cornell University and conducts a variety of community education programs.
It serves as a connection to Cornell for research information and educational resources needed by
county residents and businesses.

Services: 4-H Youth Development - Cooperative Extension’s national youth development program
serves youth 5-19 years old. It reaches boys and girls who are members of organized 4-H clubs, participants
in special interest groups and as students in after-school and school enrichment programs.
4-H helps young people to learn by doing, develop leadership talents, gain new knowledge, skills and
attitudes, and explore career opportunities model positive citizenship and share experiences with youth
and adult leaders.
Eat Smart New York - A nutrition education program to assist residents of the county to
improve diet quality, increase food security, improve food safety and enhance food resource management.
Lessons presented to groups or individuals provide information about menu planning, shopping
and safe and healthy food preparation.
Environment Education - Support is provided to residents and local communities as a resource for
questions related to the environment. Organizes and partners to conduct fi ve annual recycling events.
Fall household hazardous waste, three electronic events, and a Spring tire round-up.
Master Gardener Program - Trained volunteers provide a seasonal help line for county residents to
answer gardening problems and encourages environmentally sound gardening practices. Hot-line
is staffed by our volunteers (May 1st thru mid-October): Monday, Wednesday, Friday; 10:00am-
12:00noon.
Agriculture Programs - Education programs to support the viability and profi tability of agriculture and
related businesses, including Field Crops & Plant Sciences (corn, hay, small grains, soybeans, cover
crops), soil testing, soil fertility and pH, nutrient management, pest management, pesticide applicator
certifi cation, manure management, renewable energy, and organic crop production. Dairy & Animal
Sciences include animal husbandry (dairy, livestock, and poultry), pastures and grazing, organic dairy
operations, farm safety, Ag business management and marketing, crop insurance and risk management.
Free phone consultations on all questions related to crop production and animal husbandry, with
site visits as needed.
Remember the Big Six Picnic & Country Youth Fair - CCE is a partnering agency in the event at the
Ward H. O’Hara Agricultural and Country Museum the last weekend in July. A family event for the
entire community to learn more about current agricultural practices and our past ag heritage. In addition
it provides the opportunity for 4H Youth to display their yearly projects and animals and for other
not-for-profi ts to raise funds and awareness. The annual event hosts 3 days of continuous entertainment,
food, crafts, 4-H exhibits, judging & animal shows, children’s activities, agri-business display
opportunities and local non-profi t food vendors. New RBS Picnic Volunteers are always welcome.

Volunteer Opportunities: Many opportunities exist for adults who enjoy youth and are willing to
volunteer some time to help them grow and learn new skills. The 4-H staff provides leader training and
abundant project materials. Latest focus is on S.T.E.M (Science, Technology, Engineering and Math)
and Choose Health lifestyle curriculums. Call Dorothy Slegle or Melissa Watkins for more information.

Hours: Hours: Monday – Friday, 8:00am-4:00pm; program delivery sites & times vary.

DOMESTIC VIOLENCE SERVICES Cayuga/Seneca Community Action Agency, Inc.
89 York St., Suite 1, Auburn, NY 13021
Phone: (315) 255-1703 ext. 123 ~ Fax: (315) 252-3397
Toll-free Hotline: (315) 255-6221
E-mail: sbarnard@cscaa.com ~ Website: cscaa.com/supportiveservices.html
Laurie A. Piccolo - Executive Director
Sarah Barnard - Director of Community, Family and Victim Services

Mission: Assists victims of domestic violence and their children to attain a life free of violence.

Services: The Domestic Violence Intervention Program (DVIP) provides residential and non-residential
services to victims of domestic violence in Cayuga County. DVIP provides victims with support
throughout the complex process of leaving a violent relationship and building safe, self-sufficient
futures. Services include crisis intervention, safety planning assistance, individual supportive
counseling, advocacy, housing assistance, financial literacy, transportation, group support, court
accompaniment, and operation of a 24-hour hotline (315) 255-6221. DVIP assists over one hundred
victims of domestic violence annually, helping them to obtain orders of protection, orders of custody
and orders of support; establish new housing with the help of a program advocate; provides safety
devices such as cell phones, lock sets and digital recorders; provides emergency food; and refers
victims to Legal Aid for legal assistance. The Agency operates a 9-bed safe dwelling for the purpose
of providing temporary shelter, emergency services and care to victims of domestic violence and their
minor children. Residents can stay for a maximum of 90 days.
Victim Assistance/Court Advocacy – Dedicated program to assists victims/survivors of Domestic Violence,
dating violence, sexual assault, and stalking to navigate within the legal system. Staff facilitate
referrals to the Supervised Visitation/Safe Exchange Center; assist with obtaining legal representation
for Victims; assist victims with the preparation of family court petitions and provide accompaniment to
court appearances; and provide referrals to other community Agencies as requested.
Financial Empowerment Program - Assists victims of domestic violence with moving toward financial
self-sufficiency through one-on-one consultation and group financial literacy instruction. Small stipends
available to help participants improve their credit.
Safety planning - 24-hour hotline, advocacy (legal, law enforcement, DHHS, employment, housing,
medical), support group, individual supportive counseling, temporary shelter, safety devices, referrals
to free confidential counseling, transportation, child care, follow-up, community education, teen dating
violence presentations to schools, churches, etc., relocation assistance, emergency food, clothing, and
furniture, referrals to other services.
Transitional Housing Assistance - provides safe supportive services to survivors of domestic violence,
sexual assault and stalking, and their children who are homeless due to fleeing and abusive partner.
Flexible rental subsidies and other financial assistance are used to assist survivors with securing and
maintaining safe, affordable housing. Each participant in the program has access to case management
services and other services provided by the program. These services include: housing advocacy
(this can include assistance with locating and applying for permanent housing, transportation to
appointments with landlords or other housing agencies, providing access to housing information
including landlord lists, apartment listings, and housing applications for both public and private
housing complexes and provide advocacy with landlords who may be reluctant to rent to victims with
poor or insufficient rental or credit histories); safety planning and safety devices for your home;
vocational assistance, job skills training, job search assistance counseling, flexible, ongoing rental
subsidies and assistance with paying security deposits; financial literacy and credit repair; and followup
services for a minimum of three months after exit from the program.
Supervised Visitation/Safe Exchange Center - provides a monitored, supervised location to facilitate
visitation and exchange of children in situations involving domestic violence, sexual assault, dating
violence, child abuse, or stalking. The project goal is to keep victimized adults and children safe from
batterers, violence and abusive tactics for the duration of the co-parenting relationship. The Center
provides services including: Supervised visitation, supervised exchanges and referrals.
Referrals: none needed
Fees: free and confidential
Languages: Spanish (other than English)

Volunteer Opportunities: Supervised Visitation/Safe Exchange Monitor/Special Events

Hours: Assistance available 24 hours, 7 days a week.

E JOHN GAVRAS CENTER
182 North St., Auburn, NY 13021
Phone: (315) 255-2746 ~ Fax: (315) 255-2740 ~ Toll-free: (888) 255-2746
E-mail: abccayuga@gavrascenter.com ~ Website: www.gavrascenter.com
Geno DeCondo - Chief Executive Officer

Mission: The E. John Gavras Center, United Cerebral Palsy Association of Cayuga County, Inc.’s
mission is to provide the highest quality educational, habilitative and therapeutic Services in Cayuga
and surrounding counties to help children, families and individuals grow as independent, healthy and
productive citizens.
2016-2017 Directory Living in Cayuga County The Citizen. Auburn, NY 43

Services: The E. John Gavras Center is an evaluation and treatment facility in Cayuga County providing
educational, therapeutic, OPWDD, and respite care to individuals with special needs from birth through
adult. The service area includes Cayuga, Seneca, Wayne, Onondaga and Tompkins Counties.
Preschool - The preschool offers programming for 3-5 year olds on a half day basis. Class time in
both the morning and the afternoon runs for 2 1/2 hours. Certifi ed teachers use a curriculum based
on developmentally appropriate practices aligned with New York State Standards. Our teams have the
expertise to teach children of all abilities the skills needed for kindergarten readiness and success. Our
caring professionals offer learning experiences which ensure growth and independence for each and
every child. Classrooms are integrated settings with multi disciplinary team support including speech,
occupational and physical therapist.
Special Education Itinerant Teacher (SEIT) - Certifi ed Special Education Teachers are available to
support children in community and home settings. Itinerant teachers work with the staff at community
preschools and with families to foster a better understanding of the child’s strengths, needs, and
learning style.
Therapy Services - The E John Gavras Center offers assessment and treatment of speech, language,
swallowing and voice disorders serving individuals from birth through adulthood. Patients who utilize
our Medicare approved site may need services due to a stroke, traumatic brain injury, Parkinson’s
Disease, ALS, aging or Multiple Sclerosis. Services are provided in acute and sub acute care settings.
These services include a variety of developmental and physical disorders.
Medicaid Service Coordination - A program operated under the New York State Offi ce of Persons with
Developmental Disabilities (OPWDD) to provide support, advocacy and coordination of services to
individuals diagnosed with a developmental disability. Service Coordination is based on the principle
of a “Person Centered Approach” to planning services and supports. These supports and services
could include accessing funding for services, advocacy in a variety of settings, such as school or work,
making referrals, facilitating meetings and maintaining benefi ts and eligibility. The Medicaid Service
Coordinator is a person chosen by an individual, his or her family or legal guardian, who assists the
person in identifying the type of help needed to attain his or her goals and aspirations of life.
Group Day Habilitation - Group Day Habilitation is a Medicaid Waiver program operated under the
auspices of OPWDD. The Group Day Habilitation services help individuals with daily life activities and
in making rewarding connections and relationships within their communities. These services are very
flexible and can be provided almost anywhere in the community an individual wishes to learn new
skills. At the E John Gavras Center we provide this service in a group setting for individuals 16 years of
age and older.
Community Habilitation - A Medicaid Waiver program operated under OPWDD, the Community
Habilitation services help individuals with daily life activities in their home environment and community.
The services may be provided at any time of day; as long as similar Medicaid funded services
(e.g. day habilitation services or state plan services) are not provided at the same time. At the E. John
Gavras Center, these services are provided on a one to one basis (one direct service provider to one
consumer), which allows for a more flexible, individualized program. In the Individualized Service Plan,
a person has identified meaningful outcomes that staff assists and support the individual in attaining.
Individual Residential Alternatives - These are residential homes where 24 hour supervision is
provided to consumers. They are designed to promote independence, integration inclusion, and allow
individuals to be productive as possible within the community. The Center’s focus is on maintaining
the IRA as the consumer’s home. Staff focuses on skill development and oversees the activities of a
consumer’s daily living and health needs.
Dolly Parton Imagination Library - Dolly Parton’s Imagination Library is a FREE program available
to preschool (from birth to age 5) children living in Cayuga County administered through the E John
Gavras Center. Dolly Parton’s Imagination Library will mail a new, children’s’ book to your child every
month until their fifth birthday. Reading to your child at a young age promotes literacy and learning
ability later in life. To register go to www.gavrascenter.com or Phone: (315) 255-2746.
E. John Gavras Training & Development Center - Specializes in Human Resource Development and
Training for the profit and non-profit organizations in Upstate New York offering a full line of HRD and
Training Services. We can work with your organization to custom design training and development
services that meet your needs. People are your greatest asset. Our services can help you create a
positive work environment by training your employees and helping them gain essential skills and
resources to flourish in the workplace. Contact Steve Smith, M.S. Ed Director.
Fun Friday Respite - A Friday evening program which provides recreational activities, games, dinner
and outings in a group setting. The group meets on Fridays from 3:00 to 7:00pm at the North Street
Location. There is a monthly schedule. Sometimes the group goes out into the community for fun and
other times they stay in. This group is for individuals with developmental disabilities ages 16 and up.
(3 to 1 ratio). The program gives participants the opportunity to practice their living skills with their
peers and work within a group setting. Contact your Medicaid Service Coordinator to review the
information and make a referral to the program.
Child Care Services
Supported Employment Services
Referral: A referral is required.

Volunteer Opportunities: Classroom volunteers including reading partners -
contact Cathy Barrigar at (315) 255-2746.

Hours: Monday – Friday, 6:00am-6:00pm. 

ELDERCHOICE INC.
208 West Main St., Elbridge, NY 13060
Phone: (315) 252-7889 ~ Fax: (315) 252-0453 ~ Toll-free: (800) 718-4352
E-mail: elderchoice@hotmail.com ~ Website: www.elderchoiceinc.com
Aaron Harris - President
44 2016-2017 Directory Living in Cayuga County The Citizen. Auburn, NY

Mission: To set ourselves apart as an organization that provides the highest quality, person centered
services to all of the individuals we support.

Services:
Licensed Home Care Services for the elderly and individuals with Traumatic Brain Injury in Auburn,
Cortland, Oneida, Syracuse, and across Central New York.
Traumatic Brain Injury Services - Home and community based services through the Medicaid waiver
for individuals with TBI (HCBS/TBI). We provide care for individuals with other types of disabilities
on a private pay basis. Services include service coordination, home & community support services/
Personal Care Aides, Independent Living Skills Training, Community Integration Counseling, and a
Structured Day Program.
Structured Day Program - located at 9 State St. in Auburn- “Choices for Change”, a division of
ElderChoice Inc.

Volunteer Opportunities: Our structured day program is always looking for volunteers

Hours: Monday through Friday, 8:30am-4:30pm. 24/7 care in the home. 

FAATZ-CROFUT HOME for the ELDERLY - THE HOME
46 Grant Ave., Auburn, NY 13021
Phone: (315) 253-6141 ~ Fax: (315) 282-7433
E-mail: cat57lady@hotmail.com ~ Website: www.thehomeauburn.org
Christina Cummings - Administrator

Mission: To promote a warm and loving home for frail and elderly individuals that focuses on their
spiritual, physical, mental and individual well-being in a safe and secure environment.

Services: Private not-for-profit adult home certified by NYSDH. 24-hour supervision and assistance
with activities of daily living, planned activities program, housekeeping and laundry services, 3 meals a
day, cable, all rooms private, medication supervision. Respite bed available.

Volunteer Opportunities: Activities Volunteer

Eligibility: Older adult - requires 24 hour supervision and must be ambulatory.

Fees: $1,400-$2,000 a month

Hours: Monday - Sunday, 8:00am-4:00pm. 

FINGER LAKES MUSICAL THEATRE FESTIVAL/MERRY-GO-ROUND PLAYHOUSE
17 William Street, 2nd Floor, Auburn, NY 13021 (Administrative Offi ce)
6877 East Lake Road (Rt. 38A) Auburn, NY 13021 (Summer Box Offi ce)
Phone: (315) 255-1305 (Admin Offi ce); (315) 255-1785 (Box Offi ce) ~ Fax: (315) 252-3815
E-mail: Festival@FingerLakesMTF.com ~ Website: www.FingerLakesMTF.com
Brett Smock - Producing Artistic Director

Mission: Finger Lakes Musical Theatre Festival, Inc. is a 501(c)3 nonprofi t organization established to
create a multi-venue, summer-long musical theatre festival in the Finger Lakes region of upstate
New York. Finger Lakes Musical Theatre Festival will be a gathering place for audiences and artists to
celebrate and enjoy America's most popular performing art form - musical theatre. The Festival
anticipates it will draw over 150,000 people and generate $30 million in new economic activity for our
region. In the process, it will transform our community and improve its quality of life.

Services: The Festival operates in multiple venues throughout the summer with a diverse offering of
musical theatre productions ranging from revivals of the most-storied classics to brand new works are
presented throughout Auburn. The festival is envisioned to become a magnet for audiences and artists
from around the country, providing a gathering place to celebrate one of America's most popular
art forms. In addition Merry-Go-Round Youth Theatre tour school throughout New York state in the
school year offering curriculum based performances for all grade levels.

Volunteer Opportunities: Ushers for summer musical theatre season.

FINGER LAKES SPCA OF CNY
41 York St., Auburn, NY 13021
Phone: (315) 253-5841 ~ Fax: (631) 302-9238
E-mail: fl spca_cny@yahoo.com ~ Website: www.fl spcaofcny.org
Carol A. Russell - Executive Director
2016-2017 Directory Living in Cayuga County The Citizen. Auburn, NY 45

Mission: The mission of the Finger Lakes S.P.C.A. OF CNY is to provide the temporary care and the
finding of adoptive homes for companion animals. We are a no-kill shelter dedicated to reducing
overpopulation of cats and dogs through the provision of low-cost spay/neuter clinics, and preventing
suffering and cruelty to all animals through Humane Law Enforcement and education.

Services: House and care for homeless animals, pet placement services, adoption services (Adoption
application and review required), lost and found database, humane law enforcement, humane
education in the schools, rabies vaccination clinics, referral service for pet related questions, puppy
kindergarten, pet therapy, twice a month spay/neuter clinics for low-income pet owners and caretakers
of feral/barn/stray cats.
Spay/Neuter Clinic Scheduling: (315) 224-8893
Humane Law Enforcement: (315) 294-0397

Volunteer Opportunities: Dog Walkers, Cat Socializers, Clerical Assistant, Maintenance Assistant,
Special Event/Fundraising Assistant

Hours: Monday/Tuesday/Wednesday, Noon - 4:45pm; Saturday/Sunday, Noon - 3:45pm; Closed
Thursday and Friday.

FREEDOM RECREATIONAL SERVICES
34 Wright Ave., B-2, P.O. Box 2134, Auburn, NY 13021
Phone: (315) 253-5465 ~ Fax: (315) 282-7964
E-mail: freedom123@verizon.net ~ Website: www.freedomrec.org
TBA - Executive Director

Mission: Freedom Recreational Services for Youth with Disabilities is a not-for-profi t agency that
promotes an individual’s fullest level of participation in recreational and social activities through
programs focused on the development of skills needed for community integration; empowers the
siblings of individuals with disabilities to appreciate and cope with their unique circumstances.

Services: Freedom Camp - An integrated summer day camping experience for children with disabilities.
Two, 2-week sessions during the summer. Freedom Camp is held at the Casey Park Recreational
Facility on N. Division St. in Auburn. Camp is open to children with any defi ned, documented disability.
Freedom Riders - A twelve-week program divided into two six-week sessions. Classes are held at
Southern Tier Stables on Dublin Hill Road in Moravia. Students are taught all aspects of horsemanship
from care and feeding, etiquette in the ring and much more.
Sibshops - This group was formed to allow the non-disabled siblings to interact with other children
who also have a special needs sibling. It is a peer support group that meets every other month. The
participants become aware that they are not the only ones with a special needs sibling, and that they
share many of the same frustrations and concerns as the other participants.

Volunteer Opportunities: All the above-mentioned programs are in need of volunteers.

Hours: Monday – Thursday, 10:00am-3:00pm; Friday 8:30am-11:30am. 

GIRL SCOUTS – OF NYPENN PATHWAYS
8170 Thompson Road, Cicero, NY 13039
Phone: (315) 698-9400 ext. 2312 ~ Fax: (315) 698-9500
E-Mail: dclark@gsnypenn.org ~ Website: www.gsnypenn.org
Pam Hyland - Executive Director
Donna Danylec Clark - Community Development Manager
Jeannine Biehls - Volunteer Services Manager/Team leader

Mission: To build girls of courage, confi dence, and character, who make the world a better place.
Services: Girl Scouts is an informal educational organization dedicated solely to girls 5-17. It partners
with trained and dedicated volunteers to help girls develop qualities that will serve them all of their
lives, such as strong values and leadership skills.
Girl Scouts, of NYPENN Pathways is the area’s premier leadership experience for girls. Our mission
is to build girls of courage, confi dence, and character who will make the world a better place. We are
asking all adult Girl Scouts to stand up and be counted by joining our exciting new Online Alumnae
Community at http://alumnae.girlscouts.org to learn about upcoming events and volunteer
opportunities. Whether you are a recent high school graduate or were in Girl Scouts many years ago,
we want you to stay connected with the Girl Scout Movement.
Fees: $15.00 Registration Fee - Financial assistance available

Volunteer Opportunities: Troop/Group Leader, Service Team Members, Program Consultants, and
Adult Learning facilitators are always welcome to join our team.

Hours: Monday - Thursday, 8:30am-5:00pm, Friday 8:30am-12:30pm Activities for girls most often
take place in the evenings and on weekends. 

HARRIET TUBMAN CENTER FOR JUSTICE & PEACE, INC.
144 Genesee St., Suite 102-122, Auburn, NY 13021
E-mail: harriettubmanboosters@gmail.com, htc4jp@gmail.com
Website: www.harriettubmanboosters.org
Gilda Brower - Chairperson, Laurel Ullyette, Vice-Chairperson E-mail: lullyette@gmail.com

Mission: HTCJP is a 501c-3 not-for-profi t organization created with a vision of becoming a coalition of
social justice-minded groups and individuals in Auburn. Board members are needed to help bring this
to fruition.

Services: Harriet Tubman Boosters Club (HTBC) - Harriet Tubman Boosters Club (HTBC) - volunteer
organization which has existed in Auburn since the 1950's. Mission is to perpetuate Ms. Tubman's
courageous spirit and keep her remarkable life's work in the forefront, constantly shining a light for
all who pursue a free, peaceful and productive society". Educational and cultural programming to
foster awareness and respect for one of America's greatest heroes. Meetings on 4th Wednesday of the
month (location varies, check website www.harriettubmanboosters.org). A suggested annual donation
of $25 (though no one will be turned away for lack of funds) is requested to provide program support.
Laurel Ullyette, President, can be contacted at harriettubmanboosters@gmail.com or
www.harriettubmanboosters.org

Volunteer Opportunities: Working board members are welcome at HTCJP and HTBC meetings.

HILLSIDE CHILDREN’S CENTER – FINGER LAKES
7432 County House Road, Auburn, NY 13021
Phone: (315) 258-2100 ~ Fax: (315) 258-2105
Website: www.hillside.com
Elizabeth Nolan - Central Region Services Leader (315) 703-8739
Charles Weld - Residential Services Director (315) 258-2165
Yvette Borne - Director of Community Services (315) 703-8702

Mission: Hillside Children’s Center offers a continuum of services for youth and families facing a wide
range of emotional, behavioral, and life circumstance challenges. From preventive and early intervention
services to community-based care and residential treatment, we can develop a customized plan to
meet any family’s needs.

Services: Residential programs located on the Finger Lakes Campus in Auburn:
Residential Treatment Facility (RTF) - This 40 bed facility is designed to meet the needs of children
and adolescents from counties throughout New York State, age 10-18, with severe emotional and
behavioral challenges.
Critical Care Unit - Gaining Resiliency through Overall Wellness (GROW) - This 16-bed group home
serves young women ages 12 to 18 with a history of self-harming behaviors, depression, severe
anxiety and/or general feelings of hopelessness. Youth from the RTF and GROW attend the campus
school.
Other services available through Hillside Children’s Center Central Region are:
Home & Community-Based Services - Waiver Program (HCBS) - HCBS is an intensive program that
provides care coordination and support services to children with serious emotional disturbances
and their family so that the child may remain in their own home. The family can access the following
services from their choice of providers: Respite care, family support services, crisis response,
intensive-in-home and skill-building services. Referrals may be made by parents, mental health providers,
social workers and/or teachers to Cayuga County Community Mental Health - SPOA. Jill Stanton,
Program Manager or Sara Kerr, Assistant Program Manager can be contacted for questions
at (315) 703-8700.
Customized Community Services - Services are designed to meet the needs of parent/guardians that
are raising children with serious emotional disturbances and/or behavioral challenges. The services
offered to the family/child are individualized and based on the identifi ed needs. Services may include
youth skill building and parent support. Referrals may be made by parents, mental health providers,
social workers and/or teachers to Cayuga County Community Mental Health - SPOA. Katy Boots is the
Program Manager (315) 703-8714.
Bridges to Health (B2H) Health Care Integration - B2H seeks to stabilize foster families with high needs
youth by improving the health and well-being of the youth served and supporting permanency planning.
As a Health Care Integration Agency Hillside will work with parents/caregivers and their local
Departments of Social Service case workers or their Division of Juvenile Justice and Opportunities for
Youth community services team workers to develop and implement a plan for the variety of services
youths need to be successful. The youth and family are able to choose services among 14 available.
B2H offers services not otherwise available. Referrals may be made through Cayuga County
Department of Human Services. Aaron Outlaw-Waite is the Program Manager - (315) 703-8100.
Therapeutic Foster Care (TFC) - TFC seeks to provide a safe and therapeutic family environment for
youth whose behaviors make it diffi cult for them to remain at home or cannot be managed at a lower
level of foster care. Services include foster family care, case management, skill building, permanency
planning, coordination of medical care and educational planning. Mental health services are provided
or contracted through another mental health services provider if necessary. Referrals may be made
through NYS Offi ce of Mental Health, Offi ce of Children & Family Services, Departments of Social
Services, Family Court, and school districts. Jeremy Webster is the Program Manager -
(315) 703-8735.

Volunteer opportunities: Long term youth mentors, maintenance projects such as landscaping, and
fundraising for our Hillside Children’s Foundation.

Hours: 24/7

HOSPICE OF THE FINGER LAKES
1130 Corporate Dr., Auburn, NY 13021
Phone: (315) 255-2733 ~ Fax: (315) 252-9080
E-mail: tkline@hospiceofthefi ngerlakes.org ~ Website: www.hospiceofthefi ngerlakes.org
Theresa Kline - Executive Director
Eileen MacCallum - Patient Care Manager
Karen Walsh - Finance Manager
Matthew Binkewicz - Pastoral Care Coordinator
Sara Cashin LMSW - Family Services Manager

Mission: Hospice provides support and services to individuals and families in need of end-of-life care.
Hospice provides care in patients’ homes and area health care facilities including, Auburn Nursing
Home, The Commons (formerly Mercy Health & Rehabilitation Center), and Matthew House. Auburn
Community Hospital is available for short-term symptom management.

Services: Hospice offers nursing services, social work, pastoral care, personal care, medication
management, medical equipment, therapy services, and volunteer support. Bereavement services include
one on one counseling, support groups and Camp Hearts A’Hoy, bereavement camp for children.
Eligibility: A physician must certify that a patient has a life-limiting illness with a prognosis of six
months or less. The individual is seeking palliative rather than curative treatments. A family member
or appropriate person able and willing to assume responsibility for the patient. Hospice service area
includes Cayuga County and the townships of Skaneateles, Spafford and Elbridge in Onondaga County.

Volunteer Opportunities: Patient care, offi ce, bereavement, fund raising and special events. Hospice
Thrift Shop is staffed by volunteers. Please contact Sara Cashin or Theresa Kline with questions on
volunteer opportunities.

Hours: Monday - Friday, 8:30am-4:30pm; RN on call 24 hours/7 days a week. Hospice Thrift Shop
Hours: Tuesday, Wednesday & Thursday 10:00am-4:00pm.

HUMAN SERVICES COALITION OF CAYUGA COUNTY
17 E. Genesee St., Auburn, NY 13021
Phone: (315) 253-9743 ~ Fax: (315) 255-0119
E-mail: admin@human-services.org ~ Website: www.human-services.org
Facebook: www.facebook.com/HumanServicesCoalitionOfCayugaCounty
Victoria Shepardson - Administrator

Mission: The mission of the Human Services Coalition of Cayuga County is to bring together human
service providers, public and private organizations, and individuals to address the needs of the
community through interagency coordination, information sharing and collaboration. Collaborating,
Coordinating and Communicating.

Services: Share Information - The Coalition shares information with member agencies and the
community through Living in Cayuga County: Community Directory, its website, brochures such as
HELP Now, monthly newsletter, emails, grant listings, task groups, volunteer opportunity listings,
linkage to 2-1-1, ETC.
Promote Collaboration - The Coalition encourages collaboration among organizations and within the
community through shared information, task groups, training and other activities. The Task Groups
(TG) – Adult & Community, Elderly & Disabled, and Children & Family - are comprised of Coalition
members, other human service providers and the public. The Children & Families TG projects include
the Youth Fair held each spring and the Our Youth: A Resource Guide for Parents and Adolescents.
The Adult & Disabled TG recently completed Fall Housing Trainings and preparing the Cayuga County
Tenant’s Rights Guide / Landlord’s Handbook. The Elderly & Disabled TG in conjunction with the Long
Term Care Council works on initiatives such as annual Senior Moments-Senior Fair.
Collaborations - The Cayuga County Step Up to Falls Prevention Collaborative: This collaborative
consisting of Cayuga County Offi ce for the Aging, Long Term Care/NYConnects, Home Instead, and
The Human Services Coalition are the core team members to implement The Step Up to Falls initiative.
The Health Foundation of Western and Central New York awarded the grant to the collaborative to initiate a falls prevention program throughout Cayuga County. The program focus's on reducing falls in the home through community education, home safety assessments, strength and balance and physician contacts
Coordinate Services - The Coalition coordinates services or programs that benefi t many agencies and
the community. Professional training workshops, grant listings and previously, are examples of the
services.
Research Community Needs - The Coalition works to make sure that data is gathered from various
sources, aggregated and made available to agencies and the public; that missing pieces of data are obtained; and that there is a collaborative process to make decisions on community needs and funding.
2016-2017 Directory Living in Cayuga County The Citizen. Auburn, NY 49
Membership - Standard membership for nonprofi ts is $50.00 annually, $100 For profi t membership,
$125 and above is a Supporting membership. Corporate membership is $300.00 and above and Community membership is $10.00.
Coordinating Council - The Coordinating Council is comprised of 15 members elected by the
membership of the Coalition. The Council meets monthly, except June, July and August. The meetings
are open to the public. The Annual Meeting of the Human Services Coalition is in November when new
council members are elected.
The Cayuga County Step Up to Falls Prevention Collaborative - This collaborative consisting of Cayuga
County Offi ce for the Aging, Long Term Care/NYConnects, Home Instead, and The Human Services
Coalition are the core team members to implement The Step Up to Falls initiative. The Health
Foundation of Western and Central New York awarded the grant to the collaborative to initiate a falls
prevention program throughout Cayuga County. The program will focus's on reducing falls in the
home through community education, home safety assessments, strength and balance and physician
contacts

Volunteer Opportunities: Internships, Office Assistance, Project & Event Assistance

Hours: Monday – Friday, 8:30am-12:30pm 

IGNITE, CAYUGA COUNTY’S YOUNG PROFESSIONALS
c/o Cayuga County Chamber of Commerce, 2 State Street; Auburn, NY 13021
Phone: (315) 252-7291 ~ Fax: (315) 255-3077
E-mail: info@ignite-cny.org ~ Website: www.ignite-cny.org/
Daniel Lovell - Chair

Mission: IGNITE is a program of the Cayuga County Chamber of Commerce, governed by young
professionals, that empowers its members to recognize and enhance the value of living and working in
Cayuga County by connecting people and ideas.

Services: IGNITE holds monthly social gatherings on the second Tuesday of each month, organizes
the IGNITE the Winter festival in downtown Auburn the fi rst Friday of each March, and undertakes a
variety of community projects throughout the year. IGNITE’s young professionals ambassador program
provides welcome packets for young professionals who are new to the community and offers guidance
and help adjusting to life in Cayuga County. Guided by young professionals, IGNITE’s service projects
include IGNITE the Vote, an annual holiday party to raise money for charity, and more. In 2014-2015,
IGNITE leads the annual United Way campaign.

Volunteer Opportunities: Volunteers are always needed for community projects. In addition, IGNITE is
growing and actively seeking new members.

Hours: Monday – Friday, 9:00am-5:00pm.

LEADERSHIP CAYUGA
2 State St., Auburn, NY 13021
Phone: (315) 252-7292 ~ Fax: (315) 255-3077
E-mail: gkent@cayugacountychamber.com
Ginny Kent - Education and Resource Coordinator

Mission: To empower individuals with the skills and knowledge to succeed in leadership roles, while
developing a collective resource to address present and future community needs.

Services: Leadership Cayuga provides a community-based leadership development program for
individuals who live or work in Cayuga County, including a limited number of qualifying high school
juniors or seniors. Participants are selected on the basis of their written application and references.
Applications are accepted in the summer for the program, which runs from Fall through Spring each
year. A series of sessions are held in various locations throughout the county, and presenters include
decision-makers, community leaders and experts in a variety of fi elds. The program enhances the
leadership skills of participants, and motivates them to expanded business and community service.

Volunteer Opportunities: Leadership Cayuga Alumni to serve on Advisory Council, help with Program
Planning.

LITERACY VOLUNTEERS OF CAYUGA COUNTY, INC.
The Center for Learning, 12 Allen Street, Auburn, NY 13021
Phone: (315) 253-5241 ~ Fax: (315) 253-5996
E-mail: literacycayuga@gmail.com
Elisa C. Hunt - Executive Director

Mission: Literacy Volunteer tutors assist adult learners in Basic Literacy or English as a Second
Language. Our services help individuals become independent readers, writers, and speakers of
English. Educational goals are based on the individual. Whether it’s to get a better job, read to their
children, improve reading abilities, or develop conversational English, our student-centered learning
approach will help students achieve their goals.

Services: Basic Literacy - This program is for adults 16 years of age and older who desire to increase
their reading skills. Literacy Volunteers provides free, one-on-one, confi dential tutoring. Students are
matched with a trained volunteer tutor. They work together to defi ne the student’s goals and design
lesson plans that will help students accomplish their objectives.
English As A Second Language - This program is for adults who are new speakers of English and are
interested in improving their conversational speaking and listening stills. Literacy Volunteers provides
free, one-on-one tutoring. Students are matched with a trained volunteer tutor. They work together to
defi ne the student’s goals and design lesson plans that will help students accomplish their objectives.

Volunteer Opportunities: Tutors and office staff needed.

Hours: Monday – Friday, 9:30am-4:00pm (Tutoring sessions arranged by tutor and student). 

LONG HOUSE COUNCIL OF THE BOY SCOUTS OF AMERICA
2803 Brewerton Road, Syracuse New York 13211
Phone: (315) 463-0201 ~ Fax: (315) 463-5729 ~ Toll-free: (315) 506-8110
Email: gary.bogner@scouting.org
Greg Bogner - Senior District Executive

Mission: The Mission of the Boy Scouts of America is to prepare young people to make ethical and
moral choices over their lifetimes by instilling in them the values of the Scout Oath and Law.
2016-2017 Directory Living in Cayuga County The Citizen. Auburn, NY 51

Services: The Tiger Cub Program - A family program introduction to Cub Scouting. Tiger Cubs, BSA
is for boys in the 1st grade and an adult partner. The Tiger Cub and adult meet weekly in a Den and
have one “Go See It” fi eld trip each month.
Cub Scouting - A developmental home and family centered program for boys in the 2nd through 5th
grade, meeting weekly in den groups, and monthly as a Pack.
The Boy Scout Program - For boys ages 11 - 18 with a focus on camping, and outdoor programs,
developing leadership skills, learning about careers through the Merit Badge Program. Boys meet for
weekly Troop meetings and various overnight camping experiences throughout the year.
Venturing - A co-ed hobby and a vocational oriented program for 14-20 year olds with common
interests. Venturing is also used by Churches to enhance youth ministry programs.
Learning For Life - A co-ed career oriented program for 14-20 year olds, to explore adult-like roles and
career opportunities.

Volunteer Opportunities: Summer Camp staff, Pack leaders, Troop leaders, Venture crew leaders,
Explorer Post leaders.

Fees: $16.20 per boy/year – National registration fee and insurance.

MATTHEW HOUSE, Inc
43 Metcalf Dr., Auburn, NY 13021
Phone: (315) 252-2052 ~ Fax: (315) 252-2008
E-mail: info@matthewhouse.org ~ Website: www.matthewhouse.org
Wendy Young - Residence Director

Mission: Matthew House is a comfort care home. Our mission is to provide exceptional comfort care
for individuals with a terminal illness. We honor and serve our residents and their loved ones in our
home, as they journey through the dying process. Care is given with compassion, respect and
sensitivity for the physical, emotional and spiritual needs of every individual.

Services: Matthew House is a two bed residential home for the terminally ill whose prognosis is less
than 3 months. Matthew House provides 24 hour-a-day care, at no charge. Hospice of the Finger Lakes
provides hospice services for our resident’s, as if they were in their own home.
Referrals: Call Wendy Young at Matthew House: (315) 252-2052

Volunteer Opportunities: Matthew House relies on the many services of volunteers. Resident Care
Volunteers provide direct care to and for our resident's. Resident Care training is required and
provided. House Care Volunteers help take care of the house, which includes light housekeeping,
laundry and baking. Orientation is provided. Lawn and Garden Volunteers help nurture the grounds
and flower gardens.

Hours: Monday - Friday, 9:00am-5:00pm.

MEDICAL SOLUTIONS, INC.
135 W. Ridge Road, Rochester, NY 14 615
499 S. Warren Street, Syracuse, NY 13202
Phone: (315) 481-4757 ~ Fax: 1-866-459-5544 ~ Toll-free: 1-800-272-5155
E-mail: medical@msfi ngerlakes.com ~ Website: www.fi ngerlakes.com
Service area: Central and Western New York including Cayuga County.
Derek Zimmer- Administrator
Christine Keagle, Director of CDPAS

Mission: Provide the Medicaid homecare service, Consumer Directed Personal Assistance Service
(CDPAS). As a Medicaid Fiscal Intermediary, we provide the payroll, billing services and insurance for
caregivers. We are a locally owned and operated medical staffi ng agency founded in Rochester, NY in
1996 and a CDPAS provider throughout upstate New York since 2009.
Matthew House is honored to serve the community by providing excellence... of care and environment
to individuals with terminal illness.

Services: CDPAS is self-directed home care available to Medicaid eligible members who are capable of
managing their own homecare, or have an adult assume the responsibilities. Consumers hire their own
caregiver and oversee their care. Medical Solutions handles billing, wages and payroll and ensures
caregivers meet NYS health guidelines. Consumers can receive housekeeping, personal care and
nursing services. Medicaid Managed Care and Managed Long Term Care health plans are accepted.
Eligibility: Medicaid eligible and in need of homecare for more than 120 days.
Fees: non Medicaid funded

Hours: Monday-Friday 8:00am-8:00pm after 4:30pm by appointment. Client support 24 hours/7 days/week.
Language: Spanish.
Referral: To make a referral, call or email Matthew House: Monday - Friday, 9:00am-5:00pm.

Volunteer Opportunities: Resident Care (training provided). House Care (orientation provided), Lawn
and gardens.

MINISTRO MINISTRIES, INC.
Case Mansion, P.O. Box 1277,108 South St. Auburn NY 13021
Phone: (315) 406-0000 ~ Fax: (315) 252-0783
E-mail: Michael@ministroministries.org ~ Website: www.ministroministries.org
Michael Henty - President/Executive Director

Mission: To serve with love those in need by providing food, housing, vocational training, education,
social, cultural and recreational programs while fostering the virtue of service.

Services: Youth activities, community events (meetings, receptions, fundraising events), occupational
training, housing for veterans and those in need of affordable housing.

Volunteer Opportunities: Supervisors during events, maintenance workers, counselors.

Hours: Monday – Saturday, 8:00am-9:00pm.

MONTESSORI SCHOOL OF THE FINGER LAKES
6734 Pine Ridge Road Auburn, NY 13021
Phone: (315) 252-2225 ~ Fax: (315) 252-2337
E-mail: admin@fi ngerlakesmontessori.com ~ Website: www.fi ngerlakesmontessori.com

Mission: To provide an excellent educational environment utilizing the Montessori method that focuses
on social skills, emotional growth, physical coordination, and cognitive preparation. The holistic,
integrated curriculum provides a basis on which children build knowledge of the world around them
and their place in it. The school features “prepared environments” for each level and integrated learning
in which interconnected subjects are explored.

Services: Pre-school, Kindergarten and Elementary (1st - 8th grades), Morning and full-day preschool,
full-day Kindergarten program, Universal Pre-K site for Auburn School District, before and
after school care, summer program, specialized one-on-one reading intensive, and a half and full-day
toddler preschool program.

Volunteer Opportunities: Classroom volunteers or administrative assistance.

Hours: Monday-Friday, 7:00am to 5:30pm.

MORAVIA HOPE PANTRY
66 Aurora St., P.O. Box 462, Moravia, NY 1311
Phone: (315) 283-5663 ~ E-mail: fayereynolds76@yahoo.com
Faye Reynolds - Director

Mission: The Moravia Hope Pantry is a non-profi t, tax exempt agency serving the public within the
Moravia School District. The Pantry is open the 1st and 3rd Saturday of every month from 10:00 a.m.
to Noon; no appointment is needed. We are a member of the Food Bank of Central New York, observing
a client-choice policy; that is, clients may select food items of their choice, in amounts based
on the size of their household; some non-food items are also available. The Pantry is run entirely by
volunteers, who are committed to treating all clients with respect, generosity, and confidentiality.

Volunteer Opportunities: Volunteers are welcome in the following categories: unloading food
deliveries, shelving food items, greeter, client intake, shopping assist, carry out, cleaning.

Hours: 1st and 3rd Saturdays, 10:00am-Noon. 

NATIONAL ALLIANCE ON MENTAL ILLNESS (NAMI) CAYUGA COUNTY
Auburn Community Hospital, 17 Lansing Street Auburn, NY 13021
Phone: (315) 255-7443 ~ Fax: (315) 255-7382
Website: www.naminys.org
Terri Wasilenko - Co-affiliate President

Mission: NAMI of Cayuga County provides support, education and advocacy for families and friends
of individuals with serious, chronic mental illness, while striving to improve the quality of life and
eradicating stigma for those with serious mental illness.

Services: A Family Support Group meeting every 1st and 3rd Tuesday of each month at 6:00pm in the
second floor Assembly room at Auburn Memorial Hospital.
A six-week Family Education Program offered 4 times a year teaching the knowledge and skills that
family members need to cope more effectively. NAMI’s In Our Own Voice: Living with Mental Illness
Program is a recovery/education program given by trained consumer presenters for other consumers,
family, professionals and lay audiences.
Nothing to Hide: Mental Illness in the Family traveling photo-text exhibit features photographs and
interviews with families whose lives are affected by mental illness. By bringing visibility to mentally ill
individuals and their families, Nothing to Hide helps dispel harmful stereotypes, myths and
misconceptions about mental illness.
Through advocacy and collaboration with other organizations in the community, NAMI seeks to improve
access to mental health services and support family members.

Volunteer Opportunities: Workshop presenters, Board members, and office staff

Hours: Monday, Wednesday & Friday 9:00am-1:00pm

NORTHBROOK HEIGHTS ASSISTED LIVING COMMUNITY
170 Murray St., Auburn, NY 13021
Phone: (315) 253-2755 ~ Fax: (315) 252-9970
E-mail: khughes@northbrookheights.com ~ Website: www.northbrookheights.com
Kathleen Hughes - Administrator

Mission: Northbrook Heights provides our residents with the peace of mind knowing their individualized
care plan provides the assistance they need while maintaining an independent lifestyle.
Northbook's dedicated team of health care professionals work with you, your family and your health
care provider to provide you with the assistance you need to live life to the fullest. We welcome the
opportunity to schedule a personalized tour to see if Northbrook Heights is a good option for you or
your loved one.

Services: Northbrook Heights is a licensed Adult Home and Assisted Living Program. We provide
comprehensive services for adults over the age of 62 who need assistance with activities of daily living.
Northbrook offers private and companion suite in a lovely homelike environment. Resident's enjoy three
delicious meals daily, personalized care plans and a variety of social programs designed to enhance the
quality of life for our residents. Call today to schedule your personalized tour. We accept Medicaid and
SSI.
2016-2017 Directory Living in Cayuga County The Citizen. Auburn, NY 53
54 2016-2017 Directory Living in Cayuga County The Citizen. Auburn, NY
- Private and companion suites
- Three delicious home cooked meals daily
- Individualized care planning and case management
- Assistance with personal care (bathing, dressing, grooming, etc) based on need
- Assistance with medications
- Coordination of medical appointments
- Housekeeping and laundry
- Life enrichment and activity programming
- Personal assistance and supervision available 24 hours daily
- Medicaid and SSI accepted

Volunteer Opportunities: Assistance with recreational activities (Personal readers, letter writers, and
one on one discussions.

Hours: Please call to schedule your personalized tour.

NORTHWOODS REHABILITATION CENTER formerly Howd Nursing Home
7 Keeler Ave., Moravia, NY 13118
Phone: (315) 497-0440 ~ Fax: (315) 497-0490

Mission: The mission of Northwoods Rehabilitation and Nursing is to help our residents achieve and
maintain their highest practicable level of functioning, in a home-like environment promoting dignity,
individualism, and quality of life.

Services: Nestled in a residential area, this 40 bed rehabilitation and nursing facility offers twenty
four-hour skilled nursing care, oxygen management, respiratory and pulmonary care, tube feedings,
infection management, physical/occupational/speech therapies, stroke/cardiac rehabilitation as well as
skin and wound care and more, in the recently refurbished resident care areas of the building.

Volunteer Opportunities: Please contact Jerri Bernard, Activities Director, using the above number.

Hours: 24/7 

PREGNANCY CARE CENTER OF CAYUGA COUNTY
75 Genesee St. P.O. Box 1664, Auburn NY 13021
Phone: (315) 255-2778 ~ Fax: (315) 255-2776 ~ 24/7 Option Line: (800) 395-4357
E-mail: executivedirector@auburnpcc.com ~ Website: www.auburnpregnancycarecenter.com
Lynn Greene - Executive Director
Karen Nord - Client Services Director
Julia Iozzio - Youth Education Director

Mission: The Pregnancy Care Center of Cayuga County exists to present truth to women and their
families who are encountering the issues of an unplanned pregnancy and to assist men and women in
finding the necessary resources to meet their parenting needs.

Services: Free pregnancy tests, referrals to doctors and community agencies, information on STD’s,
childbirth education lessons, parenting lessons, life skills lessons, men’s mentoring program,
abstinence information and programs, education on types of abortion procedures and their risks,
small group studies. All pregnancy options are discussed. Adoption referrals. Material aid assistance
while attending lessons. All services are free and confidential.

Volunteer Opportunities: Opportunities available, please call.

Hours: Monday, Tuesday, Thursday, Friday, 10:00am-4:00pm; Wednesdays 10:00am-1:00pm. Closed
on Friday.

SAVAR OF CAYUGA COUNSELING
26 Seminary Avenue, Auburn, NY 13021
Phone: (315) 253-9795 ~ Fax: (315) 253-3255
24hr Hotline: (315) 252-2112 ~ Serving all of Cayuga County and outlying areas (Skaneateles, Seneca Falls)
E-mail: rhondasz@cayugacounseling.org ~ Website: www.cayugacounseling.org
Rhonda Stanford-Zahn - Director

Mission: SAVAR provides crisis intervention services and counseling for victims of sexual assault
and educates the community about sexual assault issues. SAVAR is a program of Cayuga Counseling
Services.

Services: SAVAR advocates are available 24 hours a day, 7 days a week to offer support, answer
questions and to assist victims and their families. This includes accompaniment to medical, law
enforcement and judicial procedures. SAVAR also assists victims of violent crimes to fi le for
compensation through the NYS Offi ce of Victims Services. Professional mental health counseling is
available for victims of sexual and domestic violence. SAVAR provides education programs to schools,
day care centers, human service agencies, and businesses; Speakers and training are available to
provide information on child sexual abuse, acquaintance rape, prevention and other related topics. All
SAVAR services are FREE.

Volunteer Opportunities: The SAVAR Hotline depends on volunteer advocates to maintain their service
offerings. For information contact Doreen Brune at (315) 253-9795 ext. 302

Hours: 24-HOUR HOTLINE at (315) 252-2112. Offi ce hours (253-9795 ext. 300) Monday – Thursday,
9:00am-7:00pm Friday 9:00am-5:00pm. 

SCHWEINFURTH MEMORIAL ART CENTER
205 Genesee St., Auburn, NY 13021
Phone: (315) 255-1553 ~ Fax: (315) 255-0871
E-mail: info@schweinfurthartcenter.org ~ Website: www.myartcenter.org
Donna K. Lamb - Executive Director ~ E-mail: dlamb@schweinfurthartcenter.org
Miranda Traudt - Program Director ~ E-mail: mtraudt@schweinfurthartcenter.org

Mission: To build a vibrant community through the arts.

Services: Changing schedule of fi ne art exhibits including 3 annual shows, “Both Ends of the Rainbow”,
“Made in NY” and “Quilts=Art=Quilts”; Classes and workshops for both children and adults
including Summer, Winter, and Spring Art Camps for children ages 6-12; Art After School classes; An
innovative folk arts series, “Celebrating Folk Arts in CNY”; Quilting by the Lake Quilt Conference; Making
Movies Film Series; Gift Shop.

Volunteer Opportunities: Volunteer opportunities available, please email to info@schweinfurthartcetner.org
or call (315)255-1553.
Suggested Donation: Admission varies. Members and Children under 12 years old are free.

Hours: Tuesday - Saturday 10:00am-5:00pm, Sunday 1:00-5:00pm, Closed Monday

SEYMOUR PUBLIC LIBRARY DISTRICT
176 - 178 Genesee St., Auburn, NY 13021
Phone: (315) 252-2571 ~ Fax: (315) 252-7985
E-mail: lcarr@seymourlib.org ~ Website: www.seymourlibrary.org
Facebook: facebook.com/seymourlibrary ~ Twitter: twitter.com/seymourlibrary
Lisa Carr - Librarian

Mission: Seymour Library serves as the community's hub of learning and discovery by providing
access to information and resources.

Services: Seymour Library provides access to more than 76,000 books, 4,400 DVDs and 1,500
audiobooks; subscribes to 230 magazines; provides access to 16,000 e-books; offers programs for
children, teens and adults; and supports research with print and online reference materials and a local
history room.
Internet access: Free wi-fi ; public computers available.
History Room: The Mary Van Sickle Wait History Room collection includes information on local and
state history, newspaper files, genealogical reference and an extensive collection of materials on Harriet
Tubman and the Auburn Correctional Facility. The History Room is open 3:00-7:00pm. Mondays
and 10:00am-4:00pm Wednesday and Thursday.
Children's Room: The Children's Room has a large collection of fi ction and nonfi ction for toddlers
through teens, as well as movies, magazines and audiobooks. Programs include weekly preschool and
toddler storytimes, a monthly Pajama Storytime in the evening, family entertainment on First Fridays, a
summer reading program and special events through the year.
Adult services: The library sponsors a monthly mystery book club and monthly general interest book
clubs in the evening and daytime.
Other programs include a writers' group, crochet class, guest speakers and special events.

Volunteer Opportunities: Volunteer opportunities: Friends of Seymour Library is an organization that
provides advocacy and support for the library. For information on becoming a Friend, visit
2016-2017 Directory Living in Cayuga County The Citizen. Auburn, NY 59
www.friendsofseymourlibrary.org

Hours: Monday, Tuesday & Wednesday, 10:00am-9:00pm; Thursday & Friday, 10:00am-6:00pm;
Saturday, 10:00am-4:00pm. 

SPANISH ACTION LEAGUE OF ONONDAGA COUNTY, INC.
Also known as "La Ligua"
700 Oswego Street, Syracuse, NY 13204
Phone: (315) 475-6152 ~ Fax: (315) 474-5767 ~ Website: www.laligaupstateny.org
Service area: Central New York, including counties of Cayuga, Cortland, Onondaga and Oswego, Cities
of Rome and Utica.
Rita Paniagua - Executive Director

Mission: To build on the rich cultural heritage of the Latino community by advancing its independence
and growth through advocacy, counseling, and education.

Services: Careers, Housing, Domestic Violence, Family Support, Youth Radio and Language. The
Spanish Action Leagues believes opportunities, economic development and education will bring the
community to prosperity as a whole.

Volunteer Opportunities: Volunteer and internships are found in our seven core programs.

Hours: 8:30am-4:30pm

ST JOSEPH'S ADDICTION TREATMENT & RECOVERY CENTERS: COL. C. DAVID
MERKEL, M.D. VETERAN RESIDENCE

444 Kiwassa Lake Road, Saranac Lake, New York 12983
159 Glenwood Drive, Saranac Lake, New York 1298
Phone: (518) 891-8387 ~ Fax: (518) 891-3787 ~ Toll-free: (518) 891-8387
E-mail: zrandolph@stjoestreatment.org ~ Website: www.hope4vets.com
Michelle Beaudion - Director of Inpatient Services (518-891-3950 x 235)
E-mail: mbeaudoin@stjoestreatment.org

Mission: - To promote healing and recovery for all persons suffering from the disease of addiction.

Services: Long-term holistic treatment for veterans challenged with substance use and any co-occurring
issues such as PTSD, TBI, mTBI, Anxiety, Depression, etc. We consider a veteran to be anyone
who has served in any branch of the military, for any length of time and regardless of their discharge
status from the services.
Eligibility: 18 years and older, male veteran with primary substance abuse diagnosis.
Fees: Congregate care level II.
Referral Instructions: Call 518-891-3950 or 518-891-8387 and ask for Admissions. Potential residents
will complete a phone screening for level of care determination and a financial phone screening
to determine if there will be cost for treatment and ways to pay for the care.

Volunteer Opportunities: We invite any and all interested, they just need to fill out an application
and complete a Justice Center background to include fingerprinting. Volunteer opportunities include
sharing your passions with our residents, spending time sharing your military experiences, or just join
them in experiencing the Adirondack region.

Hours: 24/7 365 days a year

ST. JOSEPH SCHOOL
89 E. Genesee St., Auburn, NY 13021
Phone: (315) 253-8327 ~ Fax: (315) 253-2401
E-mail: snedza@stjosephschoolauburn.org ~ Website: www.sjsauburn.org
Susan R. Nedza - Principal

Mission: St. Joseph School is a Rochester Diocesan sponsored Catholic School serving grades Pre
K – 8. Our philosophy is centered upon educating the whole child, physically, mentally and spiritually.
Catholic School tradition has always been strong in Auburn and we are proud to continue its fine
tradition. Students do not need to be Catholic to attend and tuition assistance is available.

Services: The Preschool program incorporates Christian values as well as large and small motor skills
and an introduction to reading skills. Mornings from 8:30am-11:30am. 3 year old program: Tuesday/
Wednesday/Thursday 5 morning and 5 full days; 4 year old program: 5 morning and 5 full days.
The Kindergarten through grade 8th program includes a challenging K-8 curriculum which incorporates
NYS Standards of instruction and assessments in a framework guided by Christian values and beliefs.
“Integrated Learning” is the phrase that best describes the program, taught by caring, certified teachers.
Before and after school care

Volunteer Opportunities: Book sorting for Book Bonanza.

Hours: 8:30am-3:00pm

TAX COUNSELING FOR THE ELDERLY
Boyle Center, 149 Genesee St., Auburn NY 13021
Phone: (315) 255-1565 (during tax season)

Mission: To prepare tax returns for senior and low-income individuals.

Services: Free tax preparation service provided by AARP volunteers. Program serves low- and
middle-income taxpayers with special attention to those ages 60 and older. Expertise in preparing
returns that include pension income, stock sales, dividends, IRA disbursements, along with filing NYS
Residential Credit (Form 214).

Volunteer Opportunities: Individuals to prepare and review tax returns are needed. Training provided
in January.

Hours: February 1st thru mid-April on Monday, Tuesday and Wednesday from 9:00am – Noon by
appointment (last appointment scheduled for 11:00am).

THE ATHENAEUM OF SKANEATELES
150 East Genesee St., Skaneateles, NY 13152
Phone: (315) 685-1400 ~ Fax: (315) 685-1407
E-mail: mbowman@peregrine-companies.com ~ Website: www.athenaeumseniorliving.com
Maria Bowman - Community Liaison

Mission: Mission: The Peregrine Health Management team believes that residents living in our
facilities are individuals who are full of life, with unique pasts and particular interests. Our goal is to
enhance their lives by stimulating those interests and encouraging them to continue to grow both
mentally and spiritually... celebrating life! Our caring and compassionate staff welcome family and
friends to participate in every aspect of their loved ones lives. We believe our residents are our most
important resource and we strive to provide an environment where they will have the freedom, security
and support to enjoy new experiences or reminisce and connect with their past.

Services: Licensed Adult Home - Senior living residence with a goal to intellectually, physically and
spiritually enhance the life experience of its seniors in a culturally and historically rich community. Life
enriching activities such as daily exercise programs, engaging musical performances, classical and
modern art appreciation, social and family night themes, and community outings. Services include
personal care, 24 hour staff, chef-prepared gourmet meals, weekly housekeeping, laundry and linen
service, transportation to area appointments and spa and salon on premises. Also providing respite
services for those residents needing a short stay visit. Whether a caregiver is going on vacation, needs
a break or is looking for a stepping stone between rehab and home, we can help!
Alzheimer's support group meets the last Thursday of the month from 2:00-3:00pm. May bring loved
one to participate in activities while caregiver attends support group meeting.

Volunteer Opportunities: If you love working with the elderly, contact our life enrichment coordinator.
(315) 685-1400

Hours: Open 24 hours.

THE SALVATION ARMY
18 E. Genesee St., Auburn, NY 13021
Phone: (315) 253-0319 ~ Fax: (315) 253-0310
E-mail: Dennis_Sullen@use.salvatiobnarmy.org
Majors Dennis and Karen Smullen - Corps Officer

Mission: The Salvation Army, an international movement, is an evangelical part of the universal
Christian church with a message based on the Bible and a ministry motivated by the love of God. Its
mission is to preach the gospel of Jesus Christ and to meet human needs in His name without
discrimination.

Services: Miracle Kitchen - Anyone is welcome. A full, nutritious meal is served Sundays from
4:30pm-5:30pm. Volunteers are always welcome to assist with the serving and preparation of the
meals.
Food Pantry - Food provided for three days (5 meals per day) for each person in the family. Pantry is
open Monday-Friday 9:00am-12noon & 1:00pm-4:00pm. Clients are encouraged to call for an
appointment beforehand if possible.
Golden Agers Club - Provides social interaction for those ages 50 and over; Thursday Meal ($3.00
donation suggested); Day Trips; Educational Programs; Singing; Craft Class. Thursdays, 12:00-2:00pm
Seasonal & Basic Needs - Help to meet basic needs, such as food, clothing, lodging, as well as
seasonal (Thanksgiving, Christmas and school supplies) assistance.
Disaster Needs - Available to respond to disasters, providing relief to workers and victims.

Volunteer Opportunities: Soup Kitchen, Food Pantry, Disaster Services Team Members, Kettle Fund
Drive (seasonal).

Hours: Monday – Friday, 9:30am-4:00pm; Sunday, 2:30pm-6:00pm

TOBACCO FREE NETWORK OF CENTRAL NEW YORK
317 West 1st St. Suite 111, Oswego, NY 13126
Phone: (315) 343-2344 ext. 21 ~ Fax: (315) 343-0442
E-mail: tobaccofreecny@gmail.com ~ Website: www.icpoc.org
Joseph Wicks - Community Engagement Coordinator

Services: The Tobacco Free Network of Central New York within the New York State Department of
Health Bureau of Tobacco Control, working to save lives and dollars lost to tobacco caused illness.
Advancing Tobacco Free Communities policies that support and reinforce the tobacco free norm. We
invest in community action that de-normalizes tobacco use, decrease the social acceptability of tobacco
use, and establishes and supports a tobacco-free norm. We use public health communication,
in the form of mass media, public relations and media advocacy, to motivate smokers to stop, promote
smoke free outdoors and tobacco control community policies, expose tobacco industry propaganda,
and reduce the social acceptability of tobacco use.

Volunteer Opportunities: Yes, we are always looking for advocates.

Hours: Monday – Friday, 8:30am-4:30pm

TRANSPORTATION PROJECT FOR CAYUGA COUNTY, INC (SCAT VAN)
17 Nelson St., Auburn, NY 13021
Phone: (315) 253-3548 ~ Fax: (315) 258-8726
E-mail: suevanepps@yahoo.com
Sue Van Epps - Executive Director
Melanie Bassett - Dispatcher

Mission: To provide specialized transportation services not rendered by existing social agencies for
the elderly and disabled citizens of Cayuga County.

Services: SCAT VAN- Seven fully accessible Vans offering door-to-door transportation throughout
the county to needed services for the elderly and disabled. Any person over 60 or any person under
60 with a disability that prevents using public transportation is eligible to use the service. Suggested
donations are $3.00 within the city of Auburn, $4.00 per one-way trip outside the city.

Volunteer Opportunities: Drivers (no special license required) and aides to help with riders on and off
the vans. For more information call (315) 253-0996.

Hours: Monday – Friday, 8:00am-3:00pm 

Skaneateles Volunteer Emergency Service............................................................................................................... (315) 685-5215

UNITED WAY OF CAYUGA COUNTY
17 E. Genesee St., Suite 302, Auburn, NY 13021
Phone: (315) 253-9741 ~ Fax: (315) 255-0119
E-mail: kmacier@unitedwayofcayugacounty.org ~ Website: www.unitedwayofcayugacounty.org
Karen Macier - Executive Director

Mission: To improve lives by mobilizing the caring power of our community. To do this we will (1)
energize and inspire people to make a difference (2) identify needs within our community and bring
together necessary resources to address them (3) increase funding to support positive and measurable
results and (4) reflect the diversity of the community we serve.

Services: Through the generosity of our community, the UWCC funds dozens of programs in four
key impact areas – Education, Income, Health, and Safety Net. Annually, these programs improve the
lives of thousands of individuals and families throughout Cayuga County. For more information on the
United Way’s programs and services, please see our website.
The UWCC is uniquely positioned to identify critical issues in the community and partners and collaborates with other community entities to arrive at solutions that best meet these needs. Through our
work with businesses, other partner organizations, and key community leaders, we remain focused
on collective, purposeful action. Our established initiatives center on enabling people to build stronger
futures for themselves and their families and include:
• 2-1-1 Lifeline – a 24/7 information and referral service
• Familywize – helping people save on the cost of their prescription medications
• Born Learning Academy – a series of six workshops aimed at giving families & caregivers’ practical
ideas to turn everyday activities into learning moments. Casey Park elementary is our fi rst academy
• EFSP (Emergency Food & Shelter Program) – this program that assists with food, shelter, and energy
needs.
• CA$H/MyFreeTaxes – helping identify essential tax credits & income tax preparation helping families
become financially self-sufficient

Volunteer Opportunities: The United Way of Cayuga County welcomes volunteers for service on our
many committees.

Hours: Monday – Friday, 9:00am-4:30pm 

UNITY HOUSE OF CAYUGA COUNTY, INC.
34 Wright Avenue, Suite C, Auburn, NY 13021
Phone: (315) 253-6227 ~ Fax: (315) 253-4528
E-mail: lsmith@unityhouse.com ~ Website: www.unityhouse.com
Liz Smith - Executive Director

Mission: To empower and enrich the lives of people in recovery, coping with a mental illness, and/or
diagnosed with a developmental disability. This is accomplished by offering supports and services in
an inclusive, person-centered environment. Our vision is that all individuals are respected, and lead
lives of personal fulfillment and acceptance within our community.

Services:
Mental Health Services - Phone: (315) 253-8732 ext. 327. Assists individuals with psychiatric
disabilities to be contributing members of their communities by building skills, independence, and
self-esteem.
 • Personalized Recovery Oriented Services (PROS) - Phone: (315) 282-0241 ext. 263.
Comprehensive one-stop program teaches individuals with mental illness to use inherent strengths
and supports to overcome barriers caused by a mental health condition so that they may develop the
recovery skills needed to live their lives more fully. Available on a self-referral basis.
 • Transitional Housing - Offers intermediary housing options to individuals with mental illness as
they work toward independent living.
 • Permanent Supported Housing - Offers support for persons who are ready for more independence.
 • Drop-In Center - Located at the Calvary Food Pantry, 90 Franklin Street in Auburn. The Center is run
for and by people receiving mental health services. Individuals can stop by for support, understanding,
a reasonably priced meal, and activities.
 • Supervised Community Residence - Provides skill development counseling to improve socialization,
community interaction, symptom and medication management, and other daily living skills.
People with Developmental Disabilities Services - Cayuga County - Phone: (315) 258-9531 ext. 209.
The programs and services are designed so that the consumers are leading lives of personal fulfi llment
and acceptance within their community. We provide support and access to housing, employment and
service coordination.
 • Employment - Phone: (315) 253-6227 ext. 325. Unity Employment Services (UES) prepares and
Supporting Member
64 2016-2017 Directory Living in Cayuga County The Citizen. Auburn, NY
trains individuals with disabilities for competitive, productive work in the community. We assess each
applicant's skills and qualifi cations to make the best possible job match and to ensure retention and
satisfaction. Auburn, Syracuse, Ithaca & Geneva.
 • Day Habilitation Center - Cayuga County – Phone: (315) 258-9531 ext. 206. Services and support
for people with developmental disabilities through social interaction, volunteer opportunities and
building natural supports within the community.
 • Residential Habilitation - Provides supports and services in a variety of residential settings:
Supervised IRA (24/7 Staffi ng), Supportive IRA (scheduled staff visits throughout the week), and At
Home Residential Habilitation (Services provided in a non-certifi ed living environment). The supports
and services focus on activities of daily living, accessing community resources and healthcare
oversight. (IRA = individual residential alternative)
Medicaid Service Coordination – Assist people with developmental disabilities in gaining access to
necessary services and support to help them live successful lives within the community according to
their own needs and desires.
Alcohol/Drug Addiction Services - GRACE House, Auburn NY. Phone: (315) 258-3998.
 Grace House - An alcohol and drug community residence for men and women looking to create a
safe and sober lifestyle. Individuals at GRACE House receive support from professional staff as well as
peers as they work on an individualized recovery plan.
 Supported Living Program – Provides case management and support services, including prevocational
and employment training, in an apartment living setting.

Volunteer Opportunities: Receptionist/clerical work, handyperson, gardener, college internships.
(315) 253-6227 ext. 338

Hours: Many of Unity House’s services are offered 24/7, 365 days a year. Administrative offi ces are
open Monday – Friday, 8:00am-4:00pm.

VAN DYKE ADDICTION TREATMENT CENTER
NYS Office of Alcoholism and Substance Abuse Services
1330 County Rd. 132, Ovid, NY 14521
Phone: (607) 869-9500 ~ Fax: (607) 869-5303
E-mail: russtraunstein@oasas.ny.gov ~ Website: www.oasas.state.ny.us/pio/atc/vd-main.html
Russ Traunstein - LCSW-R, Director

Mission: New York State operated in-patient Chemical Dependency Treatment program for individuals
18 and over.

Services: The Van Dyke ATC is a 30-bed, inpatient, tobacco-free, addiction treatment program serving
14 counties in the Finger Lakes region. Operated by the NYS Offi ce of Alcoholism and Substance
Abuse Services. No one is denied treatment due to inability to pay. The Van Dyke ATC provides two
separate gender-specifi c programs, one for men and the other for women. “Tobacco-free” means that
tobacco products and related materials are not allowed on the grounds and that nicotine addiction is
treated along with the other addictions.
Referrals: Individuals must be referred for treatment by a substance abuse agency that has determined
that inpatient treatment is the appropriate level of care. Contact the Van-Dyke ATC Monday – Friday,
8:00am-4:00pm at (607) 869-5609, extension 321, for Suzanne Panetti-Stewart, LCSW, SWII,
Admission Coordinator. E-mail: SuzannePanetti@oasas.ny.gov

Volunteer Opportunities: Drivers, internship, counseling assistant.

WESTMINSTER MANOR
81 South St., Auburn, NY 13021
Phone: (315) 252-0507 ~ Fax: (315) 258-3157
Rebekah Race - Executive Director
Jason Dungey - Offi ce Manager
Stacey Eckert - Assistant Executive Director/Nurse Case Manager

Mission: The mission of Westminster Manor is to provide and maintain a comfortable home within
a caring environment, where the spiritual, psychological and physical health and self-esteem of the
residents are nurtured.

Services: A licensed NYS Adult Care Home for the elderly, consisting of 32 furnished private rooms,
24-hour staff, nutritious home-cooked meals, weekly planned activities, chaplain services weekly,
housekeeping & laundry, and supervision of medications.

Volunteer Opportunities: Companionship, assist with resident outings, seasonal decorating,
substitute bridge players, transportation drivers. Westminster Manor Auxiliary welcomes new members
and volunteers to assist fundraisers and other activities.

WOODMENLIFE - CHAPTER 1025
161 Genesee Street, Plaza of the Arts, Suite 101, Auburn, NY 13021
Phone: (315) 689-3314 Ext 3 ~ Fax: (315) 255-2212
E-mail: RCarr@woodmen.org ~ Website: www.woodmen.org
E. Ryan Carr - President

Mission: When you buy a WoodmenLife product, you become more than just a “policy holder” or
a “customer.” You become part of a company large enough to offer you security, but small enough
to care about each individual. Different by Choice We’re a different kind of life insurance company:
we’re not for profit. We give back revenues to our members, not investors, in the form of refunds and
benefits. Founded in 1890, WoodmenLife also gives back on a local level through chapters that help
us lead community service projects you care about. We show our caring in many ways, including
presenting American flags to civic and community organizations, and by providing assistance to senior
citizens, the physically impaired and orphans through our local chapter system.
Services: Life Insurance, Annuities, Smart Investing, Retirement & College Savings Chapter benefi ts
for your community. Volunteer opportunities - Members interested in philanthropic activities can
become part of the chapter’s volunteer network by providing hands-on service to help meet the needs
of people in the community. U.S. flags and other patriotic projects - WoodmenLife provides U.S. flags
to local chapters for presentation to nonprofit civic and youth groups, schools, churches, community
centers, and other worthy groups. American Patriot’s Handbooks are presented by chapters to new
citizens, libraries and schools. American History Awards are presented to junior and senior high
school students who excel in the study of American history. Matching-funds community projects -
WoodmenLife matches chapter dollars, within certain guidelines, that help members provide
community needs and to improve their own meeting halls and camp facilities. WoodmenLife Disaster
Relief Assistance - WoodmenLife Disaster Action Teams provide an essential service to their
communities. Through a local chapter, members can receive training in disaster relief assistance and
can become part of WoodmenLife’s nationwide member-network of disaster relief volunteers. Award
and recognition for chapter and community service - Chapters present a variety of plaques, awards
and pins to recognize and honor members as well as individuals in the community who have served
with distinction.

Volunteer Opportunities: http://chapters.woodmen.org/NY1025/ or https://www.facebook.com/
WOWNELodge1025

Hours: Monday-Friday 8:00am-5:00pm.

YOUTH COURT OF CAYUGA COUNTY
C/o Cayuga Counseling Services, Inc.
17 E. Genesee St., Auburn, NY 13021
Phone: (315) 253-9795 ext. 120 ~ Fax: (315) 253-3255
Website: www.cayugacounseling.org
Bob Benz - Program Coordinator

Mission: Youth Court is an alternative system of justice designed to hold youth accountable for their
actions and to redirect them from negative behavior through positive peer pressure.
Services: Defendants must be under the age of 16, admit their guilt, and be willing to be judged by
a jury of their peers. Students from Cayuga County are trained to serve as the prosecution, defense,
judge, bailiff, and jurors.

Volunteer Opportunities: Youth Court is recruiting for new members who must be attending school
located in Cayuga County and be in 6th through 12th grade. Members are trained through meetings
and workshops throughout the year. The students should have an interest in serving their community
and be willing to adhere to a code of conduct.

Hours: Youth Court is held at Auburn City Court once monthly at 4:00pm.