AUBURN COMMUNITY HOSPITAL 

17 Lansing St., Auburn, NY 13021 

Phone: (315) 255-7011 ~ Fax: (315) 255-7382 

Website: www.auburnhospital.org 

Scott A. Berlucchi, FACHE, NHA - President/CEO 

Mission: A Joint Commission accredited 99-bed, not-for-profi t healthcare facility serving Cayuga County and surrounding areas, approved by the Center for Medicare Services (CMS), certifi ed Healthcare Provider under the Medicare Program, and member of the American Hospital Association (AHA) and Iroquois Healthcare Alliance. 

Services: Critical Intensive Care, Designated Stroke Center, Emergency Care, Laboratory, Medical/ Surgical, Obstetrics/ Gynecology, Discharge Planning/Social Work Services, Pediatrics, Physical Therapy, Psychiatry, Behavioral Health Unit, Orthopedics, Inpatient and Outpatient Surgery, Radiology, Respiratory Therapy, Cardiac Rehab Center, Sleep Disorders Center, Bariatric Surgery Pulmonary Rehab, Cardiovascular Lab services. 

VA Clinic - located at the hospital, provides primary and psychological care to Veterans. Phone: (315) 255-7002. 

Finger Lakes Medical Care Center - 303 Grant Ave. Phone: (315) 258-7100. Treating non-emergency illness and injuries. 

Urgent Medical Care of Skaneateles - 803 W. Genesee St., Skaneateles, NY. Phone: (315) 685-WELL. Treats minor illnesses and injuries. 

Auburn Memorial Auxiliary - provides volunteers and other resources for the hospital. Auxiliary services include community outreach, advocacy programs, blood pressure clinics and fundraising. 

Volunteer Opportunities: Rehabilitation Services Transporter; Clinic Receptionist; Nutritional Services Cashier; One-Day Surgery Volunteer and many others. Contact Bridget Dautrich, Director of Volunteer Services at Phone: (315) 255-7350. 

Hours: 24-hour Acute and Emergency Care 

CAYUGA COUNTY AGENCY: CAYUGA COUNTY VETERANS’ SERVICE AGENCY 

95 Genesee St. 3rd Floor, Auburn, NY 13021 

Phone: (315) 253-1281 ~ Fax: (315) 252-2809 

Website: www.co.cayuga.ny.us/veteran/index.html 24 hour/7 days a week- VETERAN’S CRISIS HOTLINE: 1-800-273-8255 press 1 Larry W. Wilt - Director 

CAYUGA COUNTY HOMELESS/AT-RISK SERVICES Cayuga County Department of Social Services - If you are homeless and do not have friends or family to stay with or are facing eviction the Cayuga County Department of Social Services is the first place you should go for assistance. DSS is located on the third fl oor of the Cayuga County Office Building 160 Genesee Street in Auburn. Tell the staff member at the front desk that you are homeless or facing eviction and that you need assistance. DSS staff are there to help. DSS staff has to follow rules and guidelines from the New York State Office of Temporary and Disability Assistance and has to ask many questions and gather information before proving assistance. Often you with be asked to fill out an application for assistance. The Case Integrity unit will verify that you cannot stay with family or friends. If emergency housed, DSS will develop an Individual Living Plan to help find you appropriate housing. If you are facing eviction please bring the eviction notice and court paperwork with you. Do not vacate the premises before you are legally obligated to. For example, if you receive an eviction notice from your landlord on the 15th of month asking you to vacate your apartment at the end of the month, DO NOT vacate the apartment until after going to court AND are served with an eviction warrant from the Cayuga County Sheriff’s Department. Otherwise you have a legal right to stay in the premises and DSS will not pay for a motel if you can stay in your existing housing. If you are a family with children and present as homeless please make sure that you cannot stay with friends or family first as Child Protective Services may be brought in to investigate. 

Chapel House Emergency Shelter - The Chapel House Emergency Shelter provides emergency shelter for homeless men 18 years and older. Chapel House is open 24 hours a day and is located on 36 Franklin Street in Auburn. Men experiencing an episode of homelessness may self-refer in person or call 315-255-2060 for assistance. Cayuga/Seneca Community Action Agency Domestic Violence Services - NEED HELP? Contact our 24-Hour Hotline 1-315-255-6221. Advocates are available 24 hours/7 days a week. All calls are confidential. 

Cayuga/Seneca Community Action Agency's Domestic Violence Services is a vital resource, providing confidential assistance including emergency safety services such as shelter and a 24-hour crisis hotline. Program advocates have accurate information about domestic violence and are experienced in providing assistance. They understand the criminal justice, court and social services systems, and are familiar with other community resources that might be useful to you. In addition to giving you good information, an advocate can accompany you to court, the police station, or to social services and provide you with practical and emotional support. Getting help from someone who has experience working with victims of domestic violence and who knows how to work with the different systems can make things a lot easier for you. 

WHAT WE CAN DO FOR YOU: 

• Help Find a Safe Place to Stay 

• Inform You of Your Legal Rights 

• Provide Individual Support 

• Support Groups 

• Financial Advocacy 

• Medical Advocacy 

• Law Enforcement Advocacy 

• Family Court Advocacy 

• Transportation Assistance 

• Provide Referrals to Necessary Community Resources (download a list of contact information for the courts, law enforcement and other community partners) 

Domestic Violence Services includes the Domestic Violence Intervention Program including operation of a women's Safe House, Transitional Housing Program, and Supervised Visitation/Safe Exchange Center. Domestic Violence Services also provides countywide Outreach and Education, and coordinates Domestic Violence Awareness Month activities in October including organizing a kickoff fundraiser The Purple Tie Event. Cayuga/Seneca Community Action Agency is an active participant along with over a dozen community partners in the Cayuga County Coalition Against Domestic Violence. Domestic Violence Services is located at Site I, 89 York Street, Suite 1, Auburn, NY 13021. For more information go to: http://www.cscaa.com/supportiveservices.html continued from page 30 E. John Gavras Center Community Preschool Leaders in supporting children’s pre-readiness skills! Call 315-255-2746 to visit. Where Learning is Fun! www.gavrascenter.com 2016-2017 Directory Living in Cayuga County The Citizen. Auburn, NY 33 

Soldier On - The Supportive Services for Veteran Families (SSVF) Program at Soldier On is a door-todoor outreach campaign assisting veterans and their families who are homeless or at risk of becoming homeless. The outreach program aims to assist veterans and their families before they become homeless in New York State, New Jersey, Pennsylvania, Mississippi, and western Massachusetts. Soldier On provides in-home case management, referral services, and temporary fi nancial assistance for housing to veterans facing homelessness. Soldier On’s mission is to provide veterans with the services and support they need to carry on healthy, productive lives in homes of their own. If you know a veteran who is on the verge of homelessness or struggling with issues related to housing, health care or substance abuse, Soldier On can help. Call our toll free number: 1-866-406-8449. Or visit http://www.wesoldieron.org/supportive-services-for-veterans-families/ for more information. 

Veteran’s Administration - Homeless Veteran in need of help? Call 1-877-4AID VET (1-877-424-3838. The Department of Veterans Affairs' (VA) has founded a National Call Center for Homeless Veterans hotline to ensure that homeless Veterans or Veterans at-risk for homelessness have free, 24/7 access to trained counselors. The hotline is intended to assist homeless Veterans and their families, VA Medical Centers, federal, state and local partners, community agencies, service providers and others in the community. 

To be connected with a trained VA staff member call 1-877-4AID VET (877-424-3838). 

• Call for yourself or someone else 

• Free and confidential 

• Trained VA counselors to assist 

• Available 24 hours a day, 7 days a week 

• We have information about VA homeless programs and mental health services in your area that can help you. What will happen when I call? 

• You will be connected to a trained VA staff member. 

• Hotline staff will conduct a brief screen to assess your needs. 

• Homeless Veterans will be connected with the Homeless Point of Contact at the nearest VA facility. 

• Family members and non-VA providers calling on behalf of a homeless Veteran will be provided with information regarding the homeless programs and services available. Contact information will be requested so staff may follow-up.

First Love Ministries Food Pantry

151 Wall St., Auburn; Open Monday & Friday 1:00pm-2:30pm (Closed whenever Community Caring is having a “Produce or Food Giveaway”, or otherwise posted on the door); 

Deliveries to Veterans, contact Lorraine at Phone: (315) 252-4164 or 253-5846.

HCR HOME CARE

6 North West Street, Suite 5, Homer, NY 13077 85 Metro Park, Rochester, NY 14623 

Phone: (585) 295-6490 ~ Fax: (888) 705-4843 ~ 

Toll-free: (800) 270-4904 E-mail: LBartolotti@hcrhealth.com ~ 

Website: www.hcrhealth.com 

Laura Bartolotti - Procurement Director 

Mission: Healthy people fostering and advancing the health of people. 

Services: Skilled Nursing; Physical, Occupational & Speech Therapies; Medical Social Work; Registered Dietitians; Home Health Aides. Serving the Central NY Region Service Area: Cayuga, Cortland, Jefferson, Madison, Onondaga, Oswego Counties. Specialty Care Programs - Telehealth Monitoring, Joint Replacement, Diabetes Education & Management, CHF Management, Falls Prevention/Intervention, Wound & Ostomy Care, Infusion Therapy, Palliative Care, Parkinson’s Disease, Stroke Rehabilitation, Transcultural Care, Veterans Care, Health Home Provider 

Referrals: While we receive referrals from many different health care providers and agencies, persons wishing to receive services are encouraged to self-refer by calling 800-270-4904. HCR Intake nurses will be happy to explore home care options and reach out to your provider to formally initiate services. 

Hours: Monday-Friday, 8:30am-5:00pm. 24 Hour On-Call Nurse Available

Veterans Administration Clinic

Outpatient psychiatric medication, counseling and referral for veterans. C/O ACH, 17 Lansing St., Auburn, NY 13021. (315) 255-7002. Pay - Means test for veterans to determine co-pay.

MINISTRO MINISTRIES, INC. 

Case Mansion, P.O. Box 1277,108 South St. Auburn NY 13021 

Phone: (315) 406-0000 ~ Fax: (315) 252-0783 E-mail: Michael@ministroministries.org ~ 

Website: www.ministroministries.org Michael Henty - President/Executive Director 

Mission: To serve with love those in need by providing food, housing, vocational training, education, social, cultural and recreational programs while fostering the virtue of service. 

Services: Youth activities, community events (meetings, receptions, fundraising events), occupational training, housing for veterans and those in need of affordable housing. 

Volunteer Opportunities: Supervisors during events, maintenance workers, counselors. 

Hours: Monday – Saturday, 8:00am-9:00pm.

NYSEG CUSTOMER ADVOCATE PROGRAM

Phone: (800) 572-1111 ~ Website: www.nyseg.com 

Services: The Customer Advocates at NYSEG provide consumer advocacy and crisis intervention to customers having financial and medical difficulties. 

Project SHARE -Funded by employees, retirees, and customers, Project SHARE helps eligible customers pay for energy emergencies such as fuel bills, repairs to heating equipment, home weatherization and water heater replacements. To receive Project SHARE financial assistance, a member of the household must be 60 years of age or older or disabled at any age the applicant must meet the HEAP income guideline except active duty military members and well-discharged veterans, and must have exhausted all other assistance programs such as HEAP, food stamps, Medicaid and local or county emergency aid.

ST JOSEPH'S ADDICTION TREATMENT & RECOVERY CENTERS: COL. C. DAVID MERKEL, M.D. VETERAN RESIDENCE

444 Kiwassa Lake Road, Saranac Lake, New York 12983 159 Glenwood Drive, Saranac Lake, New York 1298 

Phone: (518) 891-8387 ~ Fax: (518) 891-3787 ~ Toll-free: (518) 891-8387 

E-mail: zrandolph@stjoestreatment.org ~ Website: www.hope4vets.com 

Michelle Beaudion - Director of Inpatient Services (518-891-3950 x 235) 

E-mail: mbeaudoin@stjoestreatment.org 

Mission: - To promote healing and recovery for all persons suffering from the disease of addiction. 

Services: Long-term holistic treatment for veterans challenged with substance use and any co-occurring issues such as PTSD, TBI, mTBI, Anxiety, Depression, etc. We consider a veteran to be anyone who has served in any branch of the military, for any length of time and regardless of their discharge status from the services. 

Eligibility: 18 years and older, male veteran with primary substance abuse diagnosis. 

Fees: Congregate care level II. 

Referral Instructions: Call 518-891-3950 or 518-891-8387 and ask for Admissions. Potential residents will complete a phone screening for level of care determination and a financial phone screening to determine if there will be cost for treatment and ways to pay for the care. 

Volunteer Opportunities: We invite any and all interested, they just need to fill out an application and complete a Justice Center background to include fingerprinting. Volunteer opportunities include sharing your passions with our residents, spending time sharing your military experiences, or just join them in experiencing the Adirondack region. 

Hours: 24/7 365 days a year

VETERAN’S INFORMATION

24 hour/7 days a week VETERANS CRISIS HOTLINE – 1 800-273-8255 Press 1 Website: www.va.gov VA Clinic-Auburn Community Hospital...............................................................................................................................(315) 255-7002

VA Medical Ctr., Batavia ........................................................................................................................(585) 297-1000

VA Medical Ctr., Buffalo .........................................................................................................................(716) 834-9200

VA Medical Ctr., Syracuse ......................................................................................................................(315) 425-4400

Community Care Center, 1031 E. Fayette St., Syracuse .....................................................................(315) 425-4445  

DAV Transportation ............................................................................................................(315) 425-4352 ext. 54352  

Director’s Office .....................................................................................................................................(315) 425-4892

Geriatrics & Extended Care, Line Office ..............................................................................................(315) 425-4673

Home Based Primary Care ....................................................................................................................(315) 425-4302

Human Resources ............................................................................................................... (315) 425-4400 ext. 52018

Military Order of the Purple Heart .......................................................................................................(315) 425-4348

Physical Medicine & Rehabilitation ......................................................................................................(315) 425-2684

Prosthetics ...............................................................................................................................................(315) 425-4659

VA Outpatient Clinic, Binghamton ........................................................................................................(607) 772-9100

VA Outpatient Clinic, Rome ...................................................................................................................(315) 334-7100

Veterans Service Center .........................................................................................................................(315) 425-4400

VET Center, 716 E. Washington St, Ste. 10, Syracuse ...........................................................................(315) 478-7127

Voluntary Service ................................................................................................................... (315) 425-4315 ext. 4317

Women’s Health Center .........................................................................................................................(315) 425-2609

Education Benefi ts ................................................................................................................................(518) 474-7606

Headstones and Markers ......................................................................................................................(800) 697-6947

Health Benefits ......................................................................................................................................(877) 222-8387

Health Eligibility Center .......................................................................................................................(800) 929-8387

Housing- Homeless Veteran’ Helpline .................................................................................................(877) 424-3838

Life Insurance ........................................................................................................................................(800) 669-8477

Mammography Hotline ........................................................................................................................(888) 492-7844

St. Joseph's Addiction and Treatment Centers for Veterans ...........................................................(844) 891-8387

Telecommunication Device for the Deaf (TDD).................................................................................(800) 829-4833

VA Benefits ............................................................................................................................................(800) 827-1000

Veterans Assistance Service .................................................................................................................800) 749-8387

Veterans Suicide Crisis Hotline ...........................................................................................................(800) 273-8255

Homeless Veterans .............................................................................................................................1-877-424-3838

Cayuga County Veterans Service Office..............................................................................................(315) 253-1281 

Vet Van service for veterans to the V.A. Medical Center in Syracuse Monday –Thursday, 9:00am-3:00pm, No Fee. Request at least 24 hrs. in advance